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Duquesne Light Company Temporary Field Representative in Pittsburgh, Pennsylvania

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Overall Purpose:

Under semi-direct supervision, perform routine duties related to customer notification work. Delivers, posts customer notifications, and records the outcome of the transaction related to billing and revenue collection activities. The position is a temporary assignment for up to 6 months and the rate is $18.70 an hour.

Job Responsibilities:

Deliver and appropriately post various customer notifications such as door hangers, letters, etc. on customer premises and properties.

Perform customer notification work using both manual and electronic means.

Accurately and timely report the completion of field related customer notification work and documents all interactions with customers using both manual and electronic means.

Observes and reports unusual or unsafe conditions including damage, access, customer or public threats, etc.

Ensures all equipment, supplies and material are properly and safely maintained and stored, and that adequate quantities are available to perform assigned daily work.

Perform other work related to the above as assigned or required.

Education / Experience Requirements :

Requires a high school diploma or GED.

Ability to appropriately and effectively interact and communication with customers and the public. Maintains an acceptable appearance while dealing with customers and the public.

Good physical condition, ability to work outdoors and safely drive in all weather. Ability to bend, stoop, climb steps, and perform at required tasks under various physical and environmental conditions.

Must have a valid state driver’s license and a satisfactory driving record.

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

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