NRG Energy, Inc. Intern, Billing Specialist in Pittsburgh, Pennsylvania
At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com . Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.
This position is governed by a local union contract.
At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information regarding NRG is available atwww.nrg.com .
Summer Internship Program
Our 10-week program is designed to increase future employment potential for prospects while providing a valuable resource to the business. This Summer Internship will appeal to proactive and self-motivated college juniors/seniors with a genuine desire to learn about the energy business and industry. During the internship, candidates will work on real projects and have real responsibilities. NRG aims to help candidates build strengths, gain skills that can be transferred to any workplace, and stand out from the crowd.
This Intern role is a Billing Specialist Intern . The role is within the Program Office Group based in our Pittsburgh office. NRG is looking for self-driven, high-caliber individuals who can grasp complex commercial issues and harness information to deliver solutions. In return, NRG will provide the support, guidance, and opportunities to help our ideal candidate be successful. As the emerging talent and a valuable future asset, NRG seeks to help candidates make significant impact, inspire people, and provide exceptional customer service.
Billing Specialist Intern Responsibilities include:
Review/resolve daily exceptions identified through reports, internal communications, and customer inquiries
Responsible for timely resolution of audit exceptions to provide timely, and accurate customer invoices
Accountable for offline bill models, maintaining monthly indexes and COGs mapping
Remediate customer issues in an accurate and timely manner
Successfully execute and/or adhere to Key Controls in accordance with risk compliance documentation
Proactively identify/ implement enhancements/ efficiencies to improve customer billing
Participate in projects and other duties as assigned
NRG Interns need to be able to demonstrate the following behaviors:
Build and maintain effective working relationships; Communicate/collaborate effectively
Have a positive impact through self-awareness and social skills
Deliver excellent customer service
Take initiative and set high standards for self
Look at the bigger picture and recognize the impact of your actions
Learn from experience to perform in new or changing situations
Focus energy on what will make a difference and deliver exceptionally
Degree discipline: Finance / Accounting / Business / Mathematics
Must have completed second year of college with a 3.0 GPA or higher
Must be eligible to work in the United States without sponsorship
NRG and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability
Open office environment
Primary Location of Employment: Pittsburgh, PA, or Princeton, NJ
Based on placement, location, the schedule of your work week will be a hybrid work schedule: a combination of remote work and in-office per team needs
NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf )
Official description on file with Talent.
NRG Energy, Inc.
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