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Duquesne Light Company 2022 Summer Internship -Technology Services in Pittsburgh, Pennsylvania

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Job Title: Technology Services - Internship

Discipline: Information Technology / Technology Services

Career Level: Internship

Department: Technology Services

FLSA Status: Non-Exempt

Technology Services IT Internship Overall Purpose :

Information Technology interns are sought for full-time (40 hours/week) positions for the Summer 2022 program. We are filling multiple positions, and the successful candidate may be considered for several areas of IT.

Technology Services:

The Technical Services team supports departments across Duquesne Light. We uphold the life cycle of an employee’s workstation setup, data and voice networks, servers, storage and databases within Corporate and CIP environments.

To ensure necessary support and monitoring is in place, Technical Services also manages the IT Operations Center and IT Service Desk 24/7, 365 days a year.

IT Service Management Work inside Enterprise Service Center as well as with ITSM team to take Service Desk calls, work daylight shift in IT Operations while helping progress our ITSM Systems Configuration Management Database accuracy and completeness. This position will be remote or at our Woods Run 3 Complex.

P C Support - Work with PC Support staff to refresh pcs, troubleshoot day to day issues, manage hardware and printers, and learn the day-to-day operations in PC Support. This position will be located at our Woods Run 3 Complex.

Education/Experience:

Applicants must be currently enrolled in a BS or MS program in Computer Science, Data Science, Data Analytics, Mathematics, Management Information Systems or IT related field. Candidates must have completed their sophomore year of studies and have a minimum of a 3.0 GPA.

Skills/Abilities :

Strong analytical and problem-solving skills.

Excellent written and verbal communication skills.

Proficiency with Microsoft Office products.

Ability to work independently as well as in a team-oriented environment.

Physical Requirements:

Hybrid/Remote

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

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