Cleco Organizational Development and Learning Analyst in Pineville, Louisiana
Depending on the volume of applications, this position may close to external applicants before the job posting end date expires.
Becoming the leading energy company in Louisiana - helping our people and state thrive - means being mindful of the larger opportunities and evolving needs of all those we serve. So today at Cleco, we’re working from a view that starts behind the lines. Where we can see the full picture of possibilities and technologies. To line up our customers and communities with systems and services that power the good life today. And better lives tomorrow. We’ve always believed that electricity is something more than just electrons. To us, it’s the fuel for more productive days and work. The current that brings all of us closer together. The conduit that connects Louisiana’s present to Louisiana’s future.
The Learning & Organizational Development Analyst II is a professional with knowledge of and experience with learning and organizational development (LOD) principles, practices, concepts, and theories. Responsible for delivering LOD programs which increase skills, knowledge and behaviors across our teams. The position will work with leaders and subject-matter experts to understand non-technical, organization-wide program requirements to meet organizational needs. This position evaluates curriculum and content as well as define appropriate delivery type to achieve stated objectives. This role will have primary responsibility for maintaining configuring, organizing, and troubleshooting the Learning Management System as it relates to learning objectives.
Maintain confidentiality, as required
Provides execution of defined activities to support the delivery of LOD initiatives required to achieve efficiency, effectiveness, and innovation objectives
Achieves results by autonomously owning and executing activities as defined by manager
Utilizes standards, procedures, and processes, providing recommendations for continuous improvements
Provides consultation to leaders and assists in the evaluation of resource material, schedules, and curriculum
Solicit, review, and analyze LOD feedback to determine effectiveness
Configure LMS based on multiple employee groups and designations
Implement LMS self-service, whenever possible, to multiple functional teams
Assist functional trainers (i.e. Safety, Distribution, etc.) and other employees to manage their LMS content
Ensures LMS employee data is accurate and employee reporting is current enabling feeds from Workday
Collect and generate metrics to evaluate learning effectiveness and to identify developmental opportunities
Continuously seek and support new approaches, practices and processes to improve the efficiency of programs
Prepare reports and analysis, including ad-hoc reports monthly to uncover areas for improvements and innovation and communicate key findings to leadership teams and key stakeholders
Maintain current knowledge of industry trends and talent management practices; make recommendations to improve current programs and processes
Assess and identify development opportunities for individual contributor and supervisory levels within the organization, both formal and informal, which will transform the organization by championing strategic change
Coordinate, implement, facilitate, and evaluate seminars, workshops, or other programs for compliance (Ethics, EEOC, etc.), individual contributor, and supervisory curricula
Determine appropriate Organizational Development intervention (tools, coaching, mentoring, teambuilding, etc.) and training methodology including OJT (On-the-Job Training), eLearning, Instructor-Led, Video-based, Simulations, etc. through analysis of skill gaps and objectives
Communicate status updates to manager on project activities and identify risks in delivery or resourcing needs
Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence
Scope of work is clearly articulated and project based, may support multiple projects
Gain an understanding of LOD budget
Use guidelines or policies to analyze and creatively resolves problems, solves problems in straightforward situations, analyzes possible solutions using critical-thinking and functional experience, judgments and precedents
Ability to work under minimal supervision, detail-oriented, self-proofs and has a high level of proactive initiative
Able to manage and prioritize a wide range of tasks
Bachelor’s degree in Human Resources, Organizational Development, Business or related field
3-5+ years of related experience
Experience with using Microsoft Office tools including PowerPoint, Word, Excel or equivalent
Knowledge and experience working with learning systems, preferably Cornerstone
Knowledge and experience working with training authoring tools such as Articulate, Captivate, and SAP Enable Now
Knowledge of development using adult learning principles, instructional design, performance, talent/organizational development, or other closely related area.
HR (SHRM & HRCI) certification, preferred
Organizational learning and talent development
Cleco is a privately owned regional energy holding company with two primary businesses. Cleco Power, our regulated electric utility business, owns ten generating assets with a total nameplate capacity of 3,357 megawatts and serves approximately 290,000 customers in Louisiana through its retail business and supplies wholesale power in Louisiana and Mississippi. Cleco Cajun, our unregulated electric utility business, owns eight generating assets with a total nameplate capacity of 3,555 megawatts and contracts that serve nine Louisiana cooperatives, five wholesale municipal customers and one electric utility.
In business since 1935, Cleco has deep roots. For more than 85 years, Cleco has kept pace with the ever-changing energy industry to serve its customers. Our corporate office is in Pineville, La. We have offices and 1,500 employees across the state near major cities like New Orleans, Baton Rouge and Shreveport. If you like great music, food and nature, with a dash of eccentricity, then Louisiana is a good place to call home.