We’re committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, we’re in this for the long haul, because our state and future generations depend on it. Come be a part of our journey at Cleco where we're Energizing Your Tomorrow.

The IT Application Analyst II is a professional level position whose role is to elicit, analyze, specify, and validate the maintenance-related business needs of stakeholders and business partners as it relates to business and technology applications. With some oversight from the Manager – IT Architecture Services, this position works with the business in implementing strategic, operational, and financial plans related to applications. This includes interviewing stakeholders and gathering and compiling business requirements to understand the maintenance solutions they need. The analyst has some oversight on the delivery of strategic projects and system enhancements to accomplish business objectives with insights of the corporate strategy.

Key Responsibilities

• Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence.

• Collaborate with relevant stakeholders on product vision, strategy, and roadmap

• Provides input to the Manager of IT – Architecture Services for the development and execution of the product life cycle plans for products and applications

• Builds and maintains relationships with the stakeholders; promotes communications

• Work with product stakeholders and project team to prioritize maintenance requirements

• Participate in purchased solutions QA to ensure features and functions are enabled and optimized

• Participate in the selection of software solutions selected by the organization

• Promote effective communication between internal, onshore, and offshore resources

• Provide diagrams, charts, and key metrics reports to management as needed

• Maintain compliance with all applicable regulatory requirements such as SOX or FERC

• Adherence to Cleco’s incident management and change control processes

Qualifications

Required Education, Skills & Experience

• Bachelor's degree in information systems, Computer Science or Business or related field.

• 3-5+ years of related experience

• Experience supporting SAP improvement and deployment projects, preferred

• Ability to interact with all levels of employees to address issues

• Ability to manage high workloads and conflicting priorities

• Strong analytical and critical thinking skills to interpret KPIs/metrics and derive insights into actionable opportunities

• Drive issues to resolution while maintaining an atmosphere of collaboration

• Maintain a strong knowledge of industry and technology trends

Licenses and Certifications

• IT Process Certification (ITIL, Six Sigma), Preferred

Key Competencies

BEHAVIORAL

• Balances stakeholders

• Business Insight

• Communicates effectively

• Courage

• Demonstrates self-awareness

• Drives results

• Drives vision and purpose

• Ensures Accountability

• Instills trust

• Nimble learning

• Plans and Aligns

• Safety

• Strategic mindset

TECHNICAL

• Analytical skills

• Compliance

• Business partnering

• Business requirements analysis

• Presentation skills

• Data collection and analysis

• Strategic planning

• Assessment

• Computer skills

Cleco Corporate Holdings LLC is a regional energy holding company that conducts its business operations through two subsidiaries, Cleco Power and Cleco Cajun. Headquartered in Pineville, Louisiana, and in business since 1935, the company has almost 1,500 employees.

Cleco Power

Cleco Power is a regulated electric public utility that owns 10 generating units with a rated capacity of 3,360 megawatts, 1,335 miles of transmission lines and 12,152 miles of distribution lines. Cleco Power uses multiple generating sources and multiple fuels to serve approximately 290,000 customers in 24 of Louisiana's parishes through its retail business and supplies wholesale power in Louisiana and Mississippi. Parishes served include Acadia, Allen, Avoyelles, Beauregard, Calcasieu, Catahoula, DeSoto, Evangeline, Grant, Iberia, Jefferson Davis, LaSalle, Natchitoches, Rapides, Red River, Sabine, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Vermilion, Vernon and Washington.

Cleco Cajun

Cleco Cajun is an unregulated utility company that owns 14 generating units with a rated capacity of 3,379 MWs and wholesale contracts serving nine Louisiana cooperatives, three wholesale municipal customers and one electric utility.