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Arizona Public Service Workforce Analytics & Intelligence Consultant in PHOENIX, Arizona

Workforce Analytics & Intelligence Consultant

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Date: Nov 23, 2021

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.


Responsible for implementing, operating, and overseeing a data analytics and intelligence program that provides and informs APS (non-Palo Verde) HR, as its customer, the necessary information that allows them to design workforce planning for the business. This position translates human capital and business intelligence data and consults with HR Business Partners and other HR leaders on key critical workforce planning issues, efforts, and decision support. In addition, this position will provide ad-hoc data to key APS (non-Palo Verde) business areas and HR to support program design or problem-solving efforts.

Minimum Requirements

Bachelor's degree in business, finance, human resource, information systems or related discipline required and six (6) years related experience in data analytics, data modeling, business analysis and/or experience in workforce analytics/planning. Experience in the design and implementation of workforce data and analytics programs and in key functions/roles such as strategic planning, metrics reporting and analysis, consulting, HR business partner, talent acquisition, talent management, diversity and inclusion programs, or workforce planning. Ability to think strategically, be a systems thinker, have strong analytics skills, experience in storytelling, and have interpersonal savvy with exceptionally strong collaboration and communication skills. Demonstrated experience working with HR Industry Leading analytics tools to translate data into actionable recommendations and targeted workforce plans. MBA or MS degree preferred.

Major Accountabilities

1) Develops, implements, oversees, and executes a workforce data analytics program.

2) Exercise advanced knowledge to extract critical information and business value from data spread across multiple databases and data formats throughout the business.

3) Builds strong internal relationships with HR partners and provides data consulting services to these HR partners as an expert consultant in business and HR.

4) Understands the challenges and talent concerns of the business.

5) Works closely with Supply Chain, Finance, and other business areas to ensure holistic workforce intelligence.

6) Leads projects and initiatives to develop data and intelligence required to support strong workforce planning and development.

7) Participate in HR analytics projects to investigate potential measures, predictive outcomes, forecasting capabilities, correlations, and causality connections for critical business issues.

8) Partner with industry leading Workforce Planning vendor to apply business objectives to Human Capital Planning.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Flex Role:

This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from:

  • APS office based: The employee prefers to work most of the time from an APS facility.

  • Home based: The employee prefers to work most of the time from his/her home.

*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.