Get Into Energy Jobs

Job Information

Salt River Project Grid Operations Support Engineer in Phoenix, Arizona

Grid Operations Support Engineer

Date: Jan 7, 2022

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

Job Responsibilities

  • Provide technical and project management support for various Real-Time Bulk Electric System (BES) initiatives (e.g., new generation/ transmission resource integration, Operational Readiness, EIM Initiatives, & the implementation of enhanced control room software tools).

  • Collaborate with Real-time operations personnel to improve operating tools, enhance situational awareness and improve the reliability of the transmission system and Balancing Authority Area.

  • Provide oversight, development and integration support for various control room tool upgrades, including the Energy Management System (EMS) and the Operator Training Simulator (OTS).

  • Ensure compliance with NERC Standards by providing subject matter expertise during annual internal compliance review cycles, WECC O&P Audits, and with the development of internal controls.

  • Perform major system event investigations, including root cause analyses and, where needed, implement corrective action plans.

  • Prepare and conduct written and oral reports/presentations to various levels of SRP management and industry groups (e.g. EPRI, NATF, CIGRE, NASPI & others).

  • Develop, enhance and periodically review Operating Practices and other operational procedures.

  • Support the System Operator/Dispatcher training program by developing and delivering training.

  • Serve as SRP’s representative on industry committees and task forces, including EPRI, NATF, CIGRE, NASPI & others.

  • Identify, communicate, and implement operational excellence related improvements to system operation in collaboration with Grid Operations Supervisors and other key support groups.


  • Provide engineering support for real-time Balancing Authority/ EIM operations, including CAISO/ PCI application troubleshooting, event analysis support, and CIDI ticket resolutions.

  • Support, test, and deploy CAISO, PCI and other EIM software tool enhancements in collaboration with multiple internal support groups.

  • Provide project management and technical support to track, manage, and implement CAISO stakeholder initiatives and market enhancements. Collaborate with other current and future EIM participants (e.g. APS, NVE, TEP, WAPA), as needed.

  • Develop and deliver Balancing Authority and EIM operations training for new Balancing Authority operators/dispatchers.

  • Represent SRP in various EIM meetings and technical user groups, including EIM Joint Quarterly meetings, bi-weekly Operations meetings and the technical user group (TUG).

  • Provide technical and project management support for new EIM resource integration efforts, including compiling Generation Resource Data templates (GRDTs), supporting PCI under interface updates and developing/ revising PI ProcessBook displays.

  • Coordinate the onboarding of future EIM Market participants, including the implementation and testing of new Energy Transfer System Resources (ETSRs).

  • Coordinate and implement EIM business process improvements and market performance analytics.


Completion of a Bachelor’s Degree in Engineering from an ABET accredited curriculum or State Professional Engineering Registration.


Five (5) years full time experience actively engaged in engineering practice. Must have demonstrated the successful accomplishment of work of the nature defined for the job of Senior Engineer.

Promotion to Level 2 requires a minimum of two years of experience at Level 1; demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of three years of experience at Level 2; is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.

Additional Information

  • Periodic travel, flexible work hours and an ability to resolve conflicts under stress - consistent with project priorities.

  • Exceptional verbal and written communication skills with an emphasis on solid presentation skills.

  • Excellent time management and organizational skills, ability to manage multiple responsibilities at one time.

  • Manage relationships with peers and other support groups to ensure departmental and project objectives are met in a timely manner.

  • Ability to work effectively with various organizations within SRP.

  • Ability to use engineering tools required for the job.

NERC Reliability Coordinator Certification may be required within two years after acquiring the position.

Knowledge with the following a plus:

  • Knowledge of electric utility systems and experience with electrical infrastructure, including a high level understanding of generation, transmission, and distribution systems.

  • Balancing Authority operations, Transmission System operations and the Energy Imbalance Market (EIM).

  • Reading, analyzing and interpreting technical specifications, electrical system schematics and other technical documentation with the ability to recognize and effectively communicate relevant information to non-technical audiences.

  • Organizing and writing accurate technical reports, procedural manuals and other technical documentation as well as preparing summary reports and management presentations.

  • Energy Management System (EMS) Applications including Power Flow, Real-Time Contingency Analysis (RTCA) and the Operator Training Simulator (OTS).

  • Control Room Tools: EMS/ SCADA, j5, iTOA OMS, PCI Gen Manager, Synchrowave Operations, Resiliency Management System, Pi Process Book, Pi Asset Framework and SRSG interfaces.

Certifications or Testing Required

Must possess the appropriate valid Arizona driver’s license.

Requisition Details

Requisition ID: 13648

Equal Opportunity Employer Statement

Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.

Drug/Alcohol Policy Statement

In order to promote the safety and well-being of our employees, customers and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas.

Why Work at SRP

SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• 401(k) plan with employer matching

• Retirement pension

• Paid vacation

• Parental leave

• Holiday pay

• Sick leave

• Medical, vision, dental and life insurance

• Wellness programs

• Pre-tax benefits

• Short and long-term disability plans

• Tuition assistance