College Intern-Web and Digital Asset Management

Date: Aug 31, 2023

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

As part of the Information Technology Services (ITS) division, the Information Management team is helping SRP (Salt River Project) empower a data-driven and collaborative organization through the optimization and delivery of information assets. Our team focuses on quality solutions using Web and Digital Asset Management as part of an overarching Enterprise Content Management philosophy.

We have an exciting internship opportunity in our group. This position collaborates and works with different roles within ITS, including Business Analysts, Business Process Analysts, Project Managers, Information Architects, and Systems Administrators. The job responsibilities are challenging and varied. The intern will gain valuable ITS and business skills and establish networking opportunities at SRP.

Work Schedule

• Minimum 15 hours per week (20-25 hours per week is normally a good balance with school)

• Hours are scheduled during Monday – Friday, 7 AM to 5 PM

• We are willing to work around class schedules.

Job Responsibilities

Our group supports solutions for managing digital assets (audio, image, video, etc.), web sites (html pages, images, page assets), and engineering drawings (MicroStation and AutoCAD). As part of our team, a successful candidate will:

• Participate in customer support on supported systems.

• Participate in Business Activity analysis.

• Prepare content for migration into the supported systems.

• Assist in completing project deliverables.

• Test the solutions for the business unit.

• Coordinate and track user acceptance testing (UAT). Participate in UAT error mitigation.

Education

College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.

Experience

• Skilled in the use of Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and web browsers.

• Basic understanding of the practice of information management within a corporate setting

• Excellent communication skills and the ability to interface directly with clients and colleagues.

• Outstanding presentation skills

• Deals well with ambiguity and is comfortable in a fast paced and evolving work environment.

• Results oriented.

• High degree of learning agility

• Team player

• Capable of taking abstract concepts and making them more concrete

• Highly organized

• Must be experienced in troubleshooting issues.

Additional Information

The successful candidate will possess the following strengths:

• Customer Focus: Puts the customer first and anticipates, identifies, and meets customer needs.

• Achiever: Drives projects along and consistently achieves goals daily

• Analytical: Probes for greater understanding of a problem. Produces workable solutions. Demonstrates and understanding of how one issue may be a part of a much larger system.

• Communication: Expresses opinions, information, and key points of an argument clearly. Responds quickly to the needs of an audience and to their reactions and feedback.

• Responsibility: Takes responsibility for actions, projects, and people. Takes initiative, acts with confidence, and works under own direction.

Requisition Details

Requisition ID: 16225

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

Equal Opportunity Employer Statement

Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.

Drug/Alcohol Policy Statement

SRP is committed to maintaining a work environment that promotes the health, safety and well-being of our employees, visitors, customers, and the communities we serve. This commitment includes maintaining a work environment that is free from drugs and alcohol. Any candidate that tests positive for an illegal drug or unauthorized substance, including non-medical marijuana, during the pre-employment drug and alcohol screening will be disqualified from further consideration in the hiring process. Although marijuana is legal in the state of Arizona, SRP abides by federal laws where it remains illegal.

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas.

Why Work at SRP

SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• 401(k) plan with employer matching

• Retirement pension

• Paid vacation

• Parental leave

• Holiday pay

• Sick leave

• Medical, vision, dental and life insurance

• Wellness programs

• Pre-tax benefits

• Short and long-term disability plans

• Tuition assistance