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Philadelphia Gas Works Contractor - Energy Efficiency & Customer Programs Analyst in Philadelphia, Pennsylvania

Contractor - Energy Efficiency & Customer Programs Analyst

Contract Length - 2 - 2.5 years

  • Develop all program specific reporting materials to ensure PGW compliance with PA Utility Commission orders; prepare analyses and documentation for annual plans and progress reports filed with the PUC.

  • Coordinate day to day activities of contractors to ensure program compliance with contractual requirements, program requirements, and applicable regulations.

  • Assist in developing partnerships with relevant external stakeholders and programs to provide more comprehensive energy-efficiency and customer services to PGW’s residential customers.

  • Lead the Request for Proposal (RFP) processes for externally sourced functions.

  • Oversee program and contractor evaluations; prepare, analyze and report on findings making appropriate recommendations for program improvements

  • Administers policies and procedures that define the key indicators for determining eligibility for PGW’s energy efficiency programs.

  • Prepare, analyze and report on findings making appropriate recommendations for program improvements.

  • Keep abreast of changes in federal, state and local regulations and recommend changes/updates for policies & procedures in order to ensure the program remains in compliance operating in an efficient and effective manner.

  • Research and implement emerging residential customer satisfaction concepts/programs and utility best practices to anticipate and meet customer needs.

  • Perform other special projects and assignments as requested.

  • Bachelor's degree in Public Policy, Business Administration, Environmental Studies, Architecture or other related fields of study. Other fields of study will be accepted with appropriate experience. Advanced degree preferred.

  • Strong presentation skills and the ability to present both large and small groups.

  • Client relationship management experience with the ability to build and maintain client and industry relationships.

  • 1 to 3 years of directly related experience working with the utility industry; experience with energy-efficiency improvement work in the residential and/or commercial sectors is strongly preferred.

  • Must have interpersonal skills with the ability to negotiate and influence others in the best interest of PGW while maintaining professional effective business relationships

  • Advanced proficiency in the use of Microsoft Office

  • Strong problem solving and analytical skills with the ability to develop creative solutions on the spot.

  • Self-starter with the ability to work independently and exercise sound business judgment, with limited supervision.

  • Strong leadership, verbal, written and interpersonal skills

  • Excellent organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines

  • PA License and clean driving record

ID: 2021-1583

Department for Portal Display: Customer Programs Department

External Company Name: Philadelphia Gas Works

External Company URL:

Street: 800 West Montgomery Avenue