PGD Technical Services Specialist

Date: Apr 30, 2025

Location(s): Palm Beach Gardens, FL, US, 33410

Company: NextEra Energy

Requisition ID: 87032

NextEra Energy Resources is one of America’s largest wholesale generators of electricity, leveraging all forms of energy across renewables, storage and nuclear. We offer customized energy solutions that drive economic growth, protect the environment, support communities, and help customers meet their energy needs. Ready to make a lasting impact? Join our innovative, world-class team today!

Position Specific Description

Under general guidance, this position applies diversified knowledge of technical principles and practices to broad variety of assignments and related fields. Requires use of advanced techniques and modification and extension of theories, precepts and practices in individual's field. Devises new solutions to problems encountered. Receives guidance related largely to overall objectives, critical issues, new concepts, and policy matters. May receive technical guidance for unusual or complex problems. Individuals with NERC/CIP experience preferred.

Duties will include but not be limited to:

• Provides subject matter expert level procedural and technical support operations at Power Generation Divisions control centers and power plants.

• Works closely with SME (Subject matter experts) and vendors to complete project goals including audits, vulnerability assessments, mitigations & other various activates as needed.

• Support cyber security improvement and Life cycle projects

• Preparation of documentation in support of audits and maintaining compliance of PGD Sites in the area of the Corporate and/or NERC CIP Regulations

Desired Qualifications:

• Working knowledge and understanding of NERC CIP regulatory standards and processes

• Understanding of security principles and good knowledge of cyber security technologies

• Understanding of network architecture and topologies

• Ability to perform monitoring and troubleshooting of cyber security problems.

• Fundamental knowledge of Firewall security

• Project Management experience

• Ability to troubleshoot Network Switches and Routers on a Plant Control or Process Data Networks

• Knowledge of the latest standard practices for communication protocols and browser technologies

• General knowledge of a typical Distributive Control System (DCS).

• Knowledge of third party datalink protocols (Modbus, DNP, ABPLC, etc.), that interface to DCS Control Systems.

• System audit skills and/or information security experience (certifications)

Due to the 24 hour, 7 days per week nature of power generation, night, weekend, and holiday support via telephone or call-out, may be required.

Job Overview

This job applies diversified knowledge of technical principles and practices to a broad variety of assignments and related fields. Individuals in the job use advanced techniques and modification and extension of theories, precepts, and practices in individual's field. Employees in this role devise new solutions to problems encountered. Individuals will receive guidance related largely to overall objectives, critical issues, new concepts, and policy matters and may receive technical guidance for unusual or complex problems.

Job Duties & Responsibilities

• Provides full-time technical support to the operations and business unit personnel

• Performs system testing and documentation to critical systems during significant changes and/or upgrade

• Analyzes and identifies the root cause of - and implements comprehensive technical solutions to - complex application deficiencies and system issues

• Provides technical leadership in the functional specification, design, and implementation of new (as well as enhancements to existing) security center applications and tools

• Develops new (and improves existing) processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets

• Establishes, documents, and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel

• Travels to power plants for onsite troubleshooting support

• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED

• Bachelor's or Equivalent Experience

• Experience: 2+ years

• Supervisor/Management Experience: 0+ years

Preferred Qualifications

• None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.

Employee Group: Exempt

Employee Type: Full Time

Job Category: Technical Specialist

Organization: NextEra Energy Resources, LLC

Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.