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Avangrid Senior Manager - Delivery CLM in Orange, Connecticut

Senior Manager - Delivery CLM



Orange, CT, USRochester, NY, US



Iberdrola is a global energy leader, the number one producer of wind power, and one of the world's biggest electricity utilities in terms of market capitalisation. The group supplies energy to almost 100 million people in dozens of countries including Spain, the United Kingdom (ScottishPower), the United States (AVANGRID), Brazil (Neoenergia), Mexico, Germany, Portugal, Italy and France, with a workforce of more than 35,000 people.

Iberdrola is leading the transition towards a sustainable energy model through its investments in renewable energy, smart grids, large-scale energy storage and digital transformation, to offer its customers the most advanced products and services. Thanks to its commitment to clean energy, Iberdrola is one of the companies with the lowest emissions and an international benchmark for its contribution to sustainability and the fight against climate change.


Responsible for providing strategic leadership of a $100M plus portfolio of customer Energy Efficiency and Demand Response programs to deliver superior customer service and exceed energy savings targets. Provide leadership and coaching to the Conservation and Load Management (CLM) team including program design and implementation, and accountability for performance targets. Responsible for Energy Efficiency (CLM) programs across NY, CT and MA.

  • Deliver operational CLM targets to benefit customers and shareholders—the main responsibility of the Manager is to cost-effectively lead the delivery of operational energy savings targets for customers to successfully earn performance management incentives for the respective operating companies.

  • Establish and maintain key stakeholder relationships—Identify and develop relationships with key stakeholders impacted by the CLM programs both directly and within your team. These relationships include but are not limited to customer advocacy groups, regulators, advisory boards, trade associations and any other stakeholder bodies that influence CLM programs and services.

  • Strategic Planning—Lead the development of publicly filed multi-year plans for regulatory approval. The Manager will lead the CLM team to stay abreast of changing emerging technologies and develop new and innovative go-to-market strategies. Identify new opportunities for revenue streams from CLM programs and develop proposals.

  • Develop CLM team—Develop team members for future growth opportunities within CLM. Establish subject matter expertise within the organization and ensure operational business continuity. Mentor supervisory team.

  • Customer Communications—Liaise with internal groups such as corporate communications and customer communications to develop operational communications plans to deliver on program targets.

Skills and Requirements

  • Strategic Thinking – Responsible for all short and long term vision planning including establishing resource requirements, implementation of technology, and development of objectives required to promote a clear direction and improve efficiency and reliability of processes.

  • Industry Knowledge– Understand state regulatory structures and utility business models. Familiarity with skilled trades business models such as heating, ventilation and air conditioning, electrical, weatherization and new construction. Firm understanding of Utility Energy Efficiency programs.

  • Leadership– Ability to communicate a vision and lead a large team in a dynamic environment. Must have proven track record of developing employees through coaching and feedback. Must promote diversity of thought and collaboration.

Functional/Job/Business Specific Competencies:

  • Excellent communication and relationship building skills

  • Proficient in Microsoft Excel, Word, PowerPoint and Outlook

  • Ability to travel

Education & Experience Required

  • Bachelor’s Degree with a minimum of 10 years of related experience.

  • Must have worked in a sales environment to deliver sales of products or services either in mass, niche or technical environment and/or delivered through developing meaningful relationships and working with a key client management approach.

  • Master’s Degree or MBA preferred


  • Develop Self & Others

  • Empower to grow

  • Collaborate and Share

  • Be a role model

  • Focus to achieve results

  • Be agile

  • Technical Skills

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link (

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