Avangrid Energy Specialist - Electric Vehicles. in Orange, Connecticut
Energy Specialist - Electric Vehicles.
Company: THE UNITED ILLUMINATING C
Orange, CT, US
About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $39 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit www.avangrid.com (https://www.avangrid.com/wps/portal/avangrid/home)
This position, in the Customer Programs and Products group, with guidance from their Supervisor or the Program & Product manager, coordinates initiatives for the development, implementation and operation of new and established program and product offerings for the Avangrid Networks companies. This position also prospects for and promotes the sale of energy and related products and services to acquire new residential and small commercial customers to meet or exceed Avangrid's growth and revenue objectives. This is accomplished through a comprehensive knowledge of customer needs, internal policies and procedures, programs and products this position supports and collaboration with internal stakeholders. The primary responsibility of this position is to promote the sale of energy related products and programs. This is accomplished through:
Strong sales and prospecting activities to initiate and review product and program enrollment activity which may include lead generation efforts, technical project review, and cross-product or program referrals. Providing prospects with a comprehensive overview of the product and process and associated utility costs required to obtain the product. Timely and accurate follow-up on all inquiries. Referring prospects to various inventive and financing opportunities. Developing and providing savings estimates and contracts for customers and prospective customers. Performs quality assurance and technical review on program and product activity, ensuring compliance with minimum standards, program rules and contract specifications. Initiates and performs file reviews, on-site inspections and tracking system updates that include both project specific updates and systematic updates to adjust for changing business needs; testing and signing off on system changes. Provides excellent customer service throughout all phases of customer or prospective customer participation in programs and products with a comprehensive knowledge of energy technologies and equipment, utility rates, tariffs and policies and financing/incentive programs. Work collaboratively with key internal departments such as Engineering, Operations, Sales, Conservation and Load Management on a regular basis. Responsible for the identification and implementation of initiatives to optimize efficiency by employing a continuous process improvement methodology to reduce costs and increase revenue. Supports departmental financial activities through the development and monitoring of budget reports, creating and tracking of purchase requisitions/orders and invoices Applies knowledge and skills to resolve a wide range of complex issues associated with program or product inquiries from customers, regulators or vendors. Develop and maintain relationships with lead sources such as engineers, builders, developers, realtors, trade allies, etc. to identify opportunities resulting in incremental energy consumption and revenue growth.
Skills and Requirements
Bachelor’s Degree with 3 - 5 years sales, marketing, energy efficiency or customer service experience. Associate degree with 5 years sales, marketing, energy efficiency or customer service experience. Knowledge in the areas of utility related electric & gas technologies and end use customer equipment is required (i.e. utility and customer lighting, HVAC equipment, distributed generation, etc.) Knowledge of natural gas and/or electric utility (structure, market, department responsibilities, etc.) as well as tariffs & rates is preferred. Advanced sales training is preferred. Demonstrated ability to simultaneously manage multiple tasks while providing excellent customer service. Excellent interpersonal, verbal and written communication and presentation skills. Strong computer skills (Microsoft Office, sales platform, etc.) Attention to detail and proven analytical and problem-solving skills. Ability to maximize effectiveness by use of time management, territory management, prioritization of work and effective utilization of all resources. Strong cross functional team skills and a desire to serve co- workers, Ability to occasionally work evening and weekend hours. Ability to travel.
Develop Self & Others
Empower to grow
Collaborate and Share
Be a role model
Focus to achieve results
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables
AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link (https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or email@example.com