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ITC Holdings Security Command Operator (All Levels) in Novi, Michigan

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Conducts initial investigation and response to reported incidents following proper policy and procedure.

  • Coordinates with the Operations Control Room (OCR), Contract Security, and other internal groups to ensure an effective response to all physical security matters.

  • Conducts intelligence gathering and analysis to determine potential impact to company assets.

  • Possesses analytical ability to make independent judgement within a limited time frame.

  • Proactively and resourcefully makes informed decisions based on limited information.

Additional Requirements for Senior Level

  • Serves as the lead trainer for new Security Command Operators.

  • Assists in developing and maintaining the SCC Schedule.

  • Initiates After-Action Reviews of physical security related incidents.

  • Takes additional responsibility and ownership of SCC actions while on duty.

  • Serves as acting SCC Supervisor during times of need.

REQUIREMENTS

Experience/Education Requirements

Associate Level

  • High School Diploma or equivalent with a minimum of three (3) years experience in a physical security or incident management capacity, preferably in a Security Command Center environment or

  • Associates degree in criminal justice, Law Enforcement, Security, or similarly related technical field

Intermediate Level

  • High School Diploma or equivalent with a minimum of five (5) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment or

  • Associates degree in criminal justice, Law Enforcement, Security, or similarly related technical field with a minimum of three (3) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment or

  • Bachelor's degree in criminal justice, Law Enforcement, Security, or similarly related technical field.

Senior Level

  • High School Diploma or equivalent with a minimum of seven (7) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment or

  • Associates degree in criminal justice, Law Enforcement, Security, or similarly related technical field with a minimum of five (5) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment or

  • Bachelor's degree in criminal justice, Law Enforcement, Security, or similarly related technical field with a minimum of three (3) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment

Additional Senior Requirement

  • Physical Security Professional (PSP) or a Certified Protection Professional (CPP) certification is required

Other Requirements for all Levels

  • Primary work location is Novi, MI with frequent travel to Ann Arbor, MI for training.

  • Ability to work rotating 12 hours shifts, including days, nights, weekends, holidays, and on-call.

  • Ability to exercise independent judgement, work in a high stress environment with speed and accuracy and have excellent written and verbal communication skills.

  • Provide leadership in emergency situations.

  • Function professionally in a minimally supervised environment.

  • Possess basic computer skills including Word, Excel, and internet-based applications.

Must maintain a high ethical standard as a security professional. Not only to make ethical decisions but to maintain a code of ethics to exhibit exemplary conduct, protect confidential information, maintain a safe and secure workplace, develop good rapport within the profession, strive to attain professional competence, and encourage high standards of security ethics.

From electric vehicles to renewables, the world is looking at electricity in a whole new way, and ITC is focused on building and maintaining a power grid that can handle it all. We are looking for individuals who are ready to work with us to build a greater grid for a greener future. In return, ITC is proud to offer industry-leading compensation, benefits and opportunities to channel your energy into community-changing solutions. As an equal opportunity employer, we feel it’s crucial to honor our differences, be inclusive, engage as a team, and maximize our individual strengths.

Please take a moment to review our Diversity Statement (https://www.itc-holdings.com/docs/default-source/human-resources-support-docs/itc_diversity_statement.pdf?sfvrsn=507bcbf6_2) .

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