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Eversource Energy Scheduler-Planning & Scheduling in Norwalk, Connecticut

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Responsible for planning, organizing and managing the Electric/Gas/Transmission field workload through accurate forecasting, staffing calculations, scheduling and management reports. Creates, maintains and upgrades short and long-term staffing models and trending forecasts to improve the efficiency of the Electric/Gas/Transmission Operations area. Prepares work schedules for district operations through analysis of projected workload, resource requirements and prescribed time frames. Ensures that work plans and schedules facilitate timely and cost-effective completion of all capital workload including new business, compliance and mandated work, system reliability, and maintenance and construction.

Essential Functions:

  • Generates district work plans and schedules that ensure resources are available to meet workload demands. Provides contingency plans to rebalance workload.
  • Monitors current and future workload to ensure district plans and schedules maximize productivity, controls costs and meets or exceeds service level agreements (SLA’s).
  • Creates and maintains accurate short and long-term forecasting and staffing models that ensure the effective utilization of distribution resources.
  • Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling of projects.
  • Works with Compliance Coordinators to distribute district compliance and mandated program work.
  • Ensures that all projects are executed and closed out in a timely, accurate and cost-effective manner and according to Company policy.
  • Develops time and cost schedules for district management through analysis of survey statistics and productivity information.
  • Prepares weekly and monthly workload status reports for management.

  • Responsible for planning and scheduling daily work assignments for Electric/Gas/Transmission departments, as designated

  • Ensures that work-plans and schedules facilitate timely and cost-effective completion of all capital workload including new business, compliance and mandated work, system reliability, and maintenance and construction.
  • Works collaboratively across the organization to achieve company’s strategies and goals;
  • Ensures that area resources are available to meet work demands; responsible for scheduling all work in the order of priority that will ensure compliance deadlines and customer needs are fully met.
  • Responsible for scheduling daily work assignments in a manner that optimizes crew productivity and minimizes overtime expenditures.

  • Organizes and facilitates weekly planning meetings with Operating department personnel; weekly communication of the work plan to Operating department personnel; daily monitoring of actual work completed compared to the work plan.

  • Prepares the weekly/annual construction schedule utilizing scheduling software such as Primavera.
  • Assists with district liaison activities with local and municipal officials.
  • Resolves customer issues and concerns as required.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Must possess excellent multi-tasking skills, be detail oriented, meet expectations of multiple organizations and possess the ability to understand goal-driven deliverables.
  • Requires the ability to either take or recommend the necessary actions to ensure that goals and targets are achieved.
  • Use appropriate interpersonal styles and methods to inspire and guide individuals (peers and superiors) toward goal achievement; modify behavior to accommodate tasks, situations, and individuals involved.
  • Working knowledge of distribution maintenance, distribution construction, testing, distribution/transmission/gas operations, and work management principles is required.
  • Knowledge of OSHA requirements and Eversource safety rules is also highly desirable.
  • Requires a working knowledge of work management systems and scheduling techniques.
  • Experience with Primavera, MS Project, MS Access, and Safran is highly desirable.
  • Strong Project and schedule management skills, including knowledge of scheduling tool, Primavera 8 or better or later , strongly desired
  • Knowledge of Construction Principles and Practices, Operations, Maintenance, Safety Standards and Business Processes.
  • Working knowledge of labor contracts a decided plus.
  • Ability to use laptop/desktop applications (e.g. Outlook and Excel).


  • Bachelor’s Degree in Engineering, Business Administration, related discipline or equivalent experience

Experience :

  • Three (3) or more years of experience

Working Conditions:

  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Mental Aspects :

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.