National Grid Associate Coordinator - Security Control Center in Northborough, Massachusetts

_About the Position:_

This position will ensure that all SCC monitoring and notification processes, policies and procedures are executed properly during assigned shift. This position entails shift work involving monthly schedule rotations for day, evening, nights, weekends and holidays.

_Position Responsibilities (including but not limited to):_

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  • Dispatch appropriate security personnel, or law enforcement officers to investigate alarms.

  • Provide instructions to security guard as necessary.

  • Write Incident Reports and Service Tickets.

  • Disseminate notifications of credible threats as instructed by the Senior Security Management or established protocols.

  • Coordinate security operations with gas/electric control centers to ensure compliance with US and UK Corporate Emergency Planning policy and procedures.

  • Capable individual that is able to critically think in difficult circumstances and incidents.

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_Job Dimensions:_

  • Direct Reports – none

  • Direct Responsibilities- ensures that all policy and procedures are executed correctly during their assigned shifts under the supervision of the Shift Supervisor.

_Main Interfaces:_

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Internal: All company Electric and Gas Control Centers Managers and Supervisors ex: ESO, GSO, TCC, Critical Site FSO’s, LOB’s (US company-wide), regarding security related matters. Make notifications to US and UK Global Security Regional Managers, Regulatory Manager, Technical Support Manager, Investigators.

External: Local, State and Federal law enforcement, Regional Contract Security Guard Providers, and Regulatory agencies regarding security related events.

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

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_Knowledge & Experience Required:_

  • Associate Degree in related field of study or 2 years of security related experience.

  • Good written and oral communication skills

  • Working knowledge of corporate security computer systems, including electronic access controls, intrusion detection alarms and closed circuit TV.

  • Working knowledge of Microsoft Office products, familiarity with standard security communication protocols and equipment, and a demonstrated ability to perform multiple tasks in a challenging environment.

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

Job: *Physical Security

Organization: *Physical Security

Title: Associate Coordinator - Security Control Center

Location: MA-Northborough

Requisition ID: 20181541