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National Grid Network and Email Security Engineer in Northboro, Massachusetts

Job Title: Network and Email Security Engineer

About us

National Grid is hiring a Network and Email Security Enginee r for our security operations team in either Syracuse or Massachusetts!

National Grid delivers gas and electricity to many millions of people across Great Britain and North Eastern US in an efficient, reliable, secure and safe manner. We protect our people, our premises, and digital systems with the objective of maintaining trust in National Grid services. Our mission which we believe in and are excited by is the opportunity to create a world class Security team to defend critical national infrastructure in the UK and US and the millions of customer communities that we serve.

Our vision is to be recognised as a world leading Security function in the energy sector and a trusted partner across National Grid businesses. As a National Grid Network Security Engineer, you will have a good understanding across multiple Network Security domains.

About the role

As Network and Email Security Engineer you will work collaboratively with the Product and Architecture teams to ensure solutions and services are designed and adopted effectively, including the support functions associated with network and email security systems.

You will be closely working with other members of the network security team and Group IT teams to ensure continued success operation of the National Grid digital data network. With a multi-national network footprint, this role is ideal for those seeking a challenge in a growing business, providing critical infrastructural services to user communities and being part of its success.

This is a new role with a new team who have recently transformed to new ways of working. We are looking for an experienced Network Security engineer with good practical cyber security knowledge. This is a great opportunity to join a high performing team in a critical infrastructure industry.

Key accountabilities will include:

  • Work with key stakeholders to define needs, identify problems, evaluate potential solutions, and implement improvements

  • Performs analysis of Network security needs, responsible for design, install, configuration and maintenance of network and email security systems and applications

  • Fault handling and escalation (identifying and responding to faults, liaising with 3rd party suppliers, handling escalation through to resolution)

  • Strong focus on innovations and respond quickly and confidently to change

  • Challenge ideas and methods while working together with talented, highly skilled team members

  • Maintain and develop knowledge of technology trends

  • Maintenance of technical documentation of processes and procedures used throughout normal operations

About you

Knowledge Experience and Technical Know How to include:

  • Strong track record of understanding customer needs, creating innovative outcomes to problems and leading engineering teams to deliver successful products

  • A critical thinker with an analytical mind-set and adept at evaluating opportunities to reach goals

  • An agile mind-set with experience using agile frameworks

  • Experience of working with global teams and stakeholders

  • Prior Critical National Infrastructure (CNI) and utility industry experience useful

  • Strong experience in enterprise Network Security and large-scale network security operations.

  • Experience in supporting and managing a wide range of Network Security domains such as:

  • Next Generation Firewalls,

  • Secure Web and Email Gateway,

  • DNS Security,

  • DLP,

  • Device Hardening etc

  • Demonstrated ability to analyse complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure

  • Ability to effectively communicate technical problems and solutions to technical and non-technical individuals

Desirable experience:

  • Experience implementing and supporting email gateways for one or more of the modern email security gateway providers like Mimecast, Barracuda, Cisco Cloud Email Security (IronPort) Proofpoint

  • Relevant technical certifications (eg Cisco CCNA / CCNA, Palo Alto, ISC2, Cloud Security etc)

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.

Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver

superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to

join the National Grid team.

In accordance with guidelines regarding companies classified as Federal contractors and consistent with our core commitment of safety, National Grid has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire. "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a religious belief or a disability can request a reasonable accommodation.