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National Grid Analyst, Project Management (MFD) in Northboro, Massachusetts

About us

National Grid is hiring a Project Management Analyst (MFD) to support the deployment of our AMI program across the Massachusetts service territory. This position is a hybrid remote role and will be located in Massachusetts (Waltham, Northboro, or Boston).

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

National Grid is excited to deploy the next generation of Advanced Metering Infrastructure (AMI) technology across upstate MA. The AMI technology primarily operates on a WiSun mesh network, consisting of over 3,000 field area network (FAN) devices installed on our distribution system.

The network enabled two-way communication with customers to over 1.3 million smart meters in our Massachusetts territory. We’re looking for enthusiastic problem solvers, looking to support the implementation of cutting-edge technology by managing critical program activities that will enable AMI.

The role will directly support the project management of all network deployment activities in MA, which include a variety of system and field responsibilities across Massachusetts. This position is a hybrid remote role and will be located in Massachusetts (Waltham, Northboro, or Boston), with approximately 25% of the time spent in the field or traveling.

Key Accountabilities

  • Support elements of the asset deployment and network optimization activities largely on the distribution system

  • Working closely with the FAN Deployment Lead, Operations, and internal cross-functional organizations.

  • Release and manage work orders in STORMS (work order management system)

  • Report, analyze, and manage work order progression in STORMS throughout the lifecycle and installation performance using analytical tools

  • Complete a sample of post construction field audits on installed network assets to assure construction standards, safe work practices, and proper work methods are adhered to.

  • Work with the Inventory Management Lead to ensure materials for FAN deployment are distributed, maintained, procured, and tracked in a timely manner.

  • Ensure a systematic deployment of assets geographically that will enable a timely smart meter deployment.

  • Support tracking and accountability of FAN related issues and tickets.

  • Smart House - showcase the smart house and manage bookings.

  • Support ad-hoc request, network troubleshooting, and network optimization activities.

  • Support network deployment activities in our gas-only territories by working closely with our third-party attachments group (TAG)

  • Document lessons learned and sharing insights to the business for continuous improvement.

  • Work on process design and continuous improvement across multiple stakeholders such as Overhead Line (OHL), Protection Telecom Operations (PTO), Resource Coordination, UTOC, and Material Management

  • Support the design and deployment of auxiliary solutions to extend AMI operations during outage events to enhance our Outage Management System (OMS)

Supervisory/Interpersonal- Experience Required

  • Good stakeholder engagement skills.

  • Good project management skills.

Qualifications - Required

  • Bachelor's degree or 3-5 years of relevant field experience

  • Able and willing to travel within company service territory, as needed – Required.

  • Demonstrated project management experience – Required.

  • Solid presentation skills – Required.

  • Strong organizational skills and analytical skills – Required.

  • Ability to build forecasts of materials and resources needed for deployments – Required.

  • Proficiency in Microsoft Office products (Word, PowerPoint, Excel) – Required

  • Excellent verbal, written and communication skills – Required.

  • Valid driver’s license required

Qualifications - Preferred

  • Demonstrated leadership skills and effective relationship management skills – Preferred.

  • Complex program, technical product, and/or engineering skills preferred.

  • Experience with PowerBI and spreadsheets and proficient with data analysis to find potential issues before they arise to bigger problems – Preferred.

  • Attention to detail and critical thinking – Preferred.

  • Experience in utility construction and network deployment – Preferred.

  • Knowledge and experience in WOMS systems such as STORMS and GIS – Preferred.

  • Ability to adapt to changing conditions and work effectively in virtual teams or in the field – Preferred.

More Information




MA: $81,000 - $95,000 a year

Salary commensurate with experience.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.