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Enbridge Coordinator Retirement Services in North York, Ontario

Posting End Date:

February 07, 2023

Employee Type:

Regular-Full time


This is a non-union position

Are you resourceful and highly results oriented?!

At Enbridge, we are committed to growing and expanding our company through talented and creative individuals.

We are looking for employees who share our vision to be the best in everything we do, from safe and reliable operations, to innovative solutions and complete team commitment and dedication to our values.

We embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages self-improvement, innovation and growth so that we can promote from within.

This is a challenging yet rewarding role within the Retirement Services function providing a positive employee and retiree experience. This role is responsible for providing day to day pension operational support and the delivery of retirement programs on an enterprise-wide basis – with focus on expereince with timely and accurate service

What you will do:

  • Field inquiries from stakeholders to discuss enrollment/retirement/termination options with respect to pension and retiree benefit options, completion of paperwork etc.

  • Assist stakeholders with various online pension modelling tools.

  • Assign and complete cases utilizing enterprise case management tools.

  • Prepare communications and correspondence including large mail merge files.

  • Review of weekly audit reports to ensure accuracy of pension related data.

  • Enter basic data changes/corrections into various related systems.

  • Reconciliation of various pension payments.

  • Support team with operations and project work assisting in reaching the team’s strategic goals.

Who you are:

  • Minimum of 3 years progressive business experience, including customer service or equivalent certification.

  • Proficient in Excel and working knowledge of Microsoft Office Suites of products.

  • Customer Service experience.

  • High degree of accuracy.

  • Ability to listen carefully to others, while being polite, courteous and respectful in interactions.

  • Conveys facts and information clearly in both written and verbal communication.

  • Experience with case management, cisco phone systems and pension and/or benefit operational work experience is beneficial.

If you are looking to build a career with a high-performing, growth-oriented, innovative company that:

  • Offers a competitive total compensation package

  • Offers a diverse workforce

  • Invests in employee development

  • Provides varied and challenging work

Enbridge is the place for you!

Physical Requirements include but are not limited to:

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Working Conditions:

  • Office Environment

#LI-Hybrid #joinourteam

Enbridge Flex-Work Program

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options.

Diversity and inclusion are important to us. Enbridge is anEqual Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting .

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.

  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit

Life Takes Energy

When the energy you invest in life meets the energy we fuel it with, beautiful things happen.

That’s because our energy fuels yours in hundreds of meaningful ways – and in ways you might never have imagined. We don’t cook your holiday dinners. Or drive the kids to skating practice. But we do help provide the energy that makes all these things possible. Enbridge brings you more than just energy. The products we deliver are part of everyone’s quality of life. Ours is the energy that makes a house a home. The energy that moves our economy. The energy that makes life more convenient and more connected. We understand that your life takes energy. And we are proud to bring it to you.

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