NextEra Energy Software Configuration Specialist in North Palm Beach, Florida
Software Configuration Specialist
Date: Mar 23, 2023
Location(s): North Palm Beach, FL, US, 33408
Company: NextEra Energy
is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.
Position Specific Description
NextEra is driving the clean energy revolution through its industry-leading solar software platform and financing marketplace. Every day, we support hundreds of solar companies across the US, ensuring they have the tools to be successful and accelerate consumer adoption of clean energy.
We are seeking a well-qualified candidate who is quick to learn, able to ,very detain oriented, a collaborator, and a deep desire to learn and acquire new skills. As a Software Configuration Specialist, you will be asked to:
Configure new accounts
Update partners accounts
Help execute customer requests quickly and without error
The Software Configuration Specialist will be responsible for onboarding and maintaining account configurations. The ideal candidate must be technically savvy, analytical and detail-oriented, and able to creatively problem-solve.
Create customer accounts
Template custom documents
Change account parameters
Perform other job related duties (there’s opportunity to grow!)
Experience with Jira
Passion for creative problem solving and thinking outside of the box
A high level of energy, motivation, initiative, commitment, and professionalism
Excellent time management and discipline to handle multiple tasks simultaneously
BA/BS degree or equivalent practical experience
Knowledge of common data formats and query languages such as JSON, Angular, XML, SQL a plus
Knowledge of web services, APIs, and related standards such as HTTP, REST, SOAP, and OAuth a plus
Employees in this role are responsible for maintaining and cultivating customer relationships. This role serves as the primary point of contact for any and all aspects of the assigned customer account.
Job Duties & Responsibilities
Under general supervision:
Researches and resolves sensitive customer requests and complaints
Ensures timely report of outages
Performs general account maintenance and billing adjustments
Performs rate analysis
Analyzes complex billing problems and researches for solutions
Performs other job-related duties as assigned
• High School Grad / GED
• Experience: 3+ years
• Six Sigma Yellow Belt Certified
Employee Group: Non Exempt
Employee Type: Full Time
Job Category: Customer Service
Organization: NextEra Project Mgmt
Relocation Provided: No
Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.
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