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National Grid Sr Supv Operations in North Adams, Massachusetts

The Opportunity

Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!

National Grid is hiring two Senior Substation Supervisors for its NE Electric PTO & Substation Operations division. One for North Adams, MA and one for Somerset, MA.

Job Purpose

The role holder is responsible for the safety, reliability, security and integrity of the electric distribution system through the daily supervision and organization of operations personnel in order to complete job tasks while complying with Company, departmental and Regulatory policies, procedures and statutory requirements.

This role also supervises internal personnel to assure the timely and cost effective completion of work within the area of responsibility. They provide emergency response and supervision of personnel engaged in a 24 hour, 7 day per week operation.

What You'll Do

  • Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.

  • Oversee the Underground Electric operational workload of team to ensure allocated resources are fully utilized in order to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.

  • Ensure supervised Underground Electric teams comply with safety standards, policies and processes in order to ensure a safe working environment and minimize risk for all staff.

  • Review, ensure accuracy and execute the approval of area purchase orders, invoices and payroll activities.

  • Execute all work tasks in compliance with all Company, Federal and State policy and regulatory requirements.

  • Build good working relationships with internal & external customers and manage the day-to-day relationship with them in order to understand their requirements and deliver appropriate solutions within National Grid policies and processes.

  • Monitor performance of allocated Underground staff including issues relating to sickness, discipline and poor standards of work in order to ensure that work is performed efficiently and effectively.

  • Act as the Underground first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreement.

  • Promote and implement Underground Electric best practices in order to ensure all work tasks achieve high productivity and low costs.

Supervisory/Interpersonal- Experience Required

  • Experience of leading a team involved in field operations activities is preferred.

  • Encourages and empowers others by offering help and advice, and building a common understanding of needs and shared goals.

  • Ability to build good working relationships with internal and external customers.

About You

  • Bachelor's degree preferred in a related area, and/or 5 to 7 years’ of related experience, or committed to ‘on the job’ training programs with practical experience of methods, processes and techniques relevant to area or discipline.

  • Technically proficient within subject matter and experience of leading a team involved in operations activities is preferred.

  • Ability and knowledge to develop standard operating procedures for field personnel to perform underground electric work and connections on energized distribution/transmission facilities is preferred.

  • Must have, or possess the ability to develop a working knowledge of information systems critical to the work management, financial reporting and performance tracking of the Underground Department.

  • Must have or possess the ability to develop knowledge and understanding of National Grid’s policies and processes and how to apply them effectively to the Underground Department

  • Must have demonstrated or possess the skills to build effective, respectful, working relationships.

  • Ability to perform off-hour coverage and provide sound decision-making during emergency situations.

Your Rewards

Salary : $107,000 - $126,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.