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PSEG 002WEP - Business Support Specialist - Process Analyst in Newark, New Jersey

Requisition ID: 65380

Job Function/Category: Business Services

Employment Type: Non-Exempt Full Time

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

This is Temporary Work Experience Program (WEP) position. Only candidates from PSEG's Strategic Diversity Sourcing Partners and pipelines are eligible to apply. All other applicants will be disqualified.

This is a Work Experience Program (WEP) Temporary position designed to support the department for a limited duration. While the exact duration of the position is yet to be determined, we currently anticipate a period of at least 12 months based on business needs at the present time, following which there will be a possibility to convert the individual from a Temporary At-Will Employee to Regular At-Will Employee. It is important for you to understand that this period may be shortened based on business needs in the future at which point you will separate from the Company. It is also important for you to understand that this WEP employment is of a limited duration and that you will not be entitled to separation benefits under any PSEG plan at the time you separate from the Company. Director Level approval and waiver will be required for you to bid on other PSEG opportunities within the first 12 months of assignment. If your WEP position ends prior to the anticipated timeframe based on business needs, you will be allowed to bid on other PSEG opportunities without Director level approval from the time you are notified your assignment will be ending through the end date of the assignment.

Job Summary

his is a multi-level growth series position (Business Support Specialist, Grade Level 26/Process Analyst, Grade Level 27); placement is dependent upon the skills and experience of the candidate. The below duties and responsibilities will vary based on assignments.

This position supports energy efficiency program delivery through a combination of internal and external resources to meet program goals. Provide analytical and program implementation support for energy efficiency programs. This includes working with third party vendors to deliver programs to market; the development, preparation and analysis of operational reports; development of procedures/process improvements; technical support and expertise to process owners. Expectations will vary based upon the level of the position in this growth series.

Job Responsibilities

Provide program implementation and analytical support for energy efficiency programs. Support program development process by assessing other detailed offerings of related programs so that they can be incorporated into the plan, through development and launch; and subsequent enhancements and offerings. Collaborates with other functional groups throughout the Company to ensure program offerings are delivered to market according to specifications and approved Company policies and procedures. Support the development, maintenance, data collection, analysis and preparation for weekly and monthly operational reports. Develop and maintain databases to support program operations. Develop and generate ad-hoc reports and operational/financial reports from existing systems, including but not limited to SAP and DSMC (DSM Central is a workflow management and reporting program). Lead or support new program development initiatives, including process design and systems design. Lead or support process improvement initiatives based on scorecard gaps and monitoring assessments. Develop and prepare various management reports, internal audits, spreadsheets and charts of key program and departmental processes and metrics. Gather and link data from diverse sources to identify data driven improvement opportunities. Represent the department on various cross-functional teams. Maintain documentation of standard operating procedures, project status, etc. Prepare PowerPoint presentations to summarize analyses and recommendations.

At the Process Analyst Level: All of the above as well as: Play a leadership role in the development, recommendation and implementation of new procedures/process improvements, often via cross-functional teams. Prepare status reports for management, developing and delivering appropriate communication materials. Provide technical expertise and support to process owners. Drive efficiency and process improvement, utilizing leadership skills, data analysis and strong understanding of the business strategies. Foster the refinement, understanding and enhanced utilization of process measures and benchmarking. Work with outside vendors to oversee development of long range plans, potential studies, program evaluation, and special projects, as needed.

Job Specific Qualifications

Business Support Specialist :

  • BS/BA degree or 1+ years of relevant work experience: business/financial analysis experience

  • Strong analytical, organizational and communication skills; strong attention to detail

  • Demonstrated MS Access, Excel, PowerPoint and PC skills

  • Must foster an inclusive work environment and respects all aspects of diversity; Must demonstrate and value differences in others' strengths, perspectives and approaches

  • Business Support Specialist (Desired) :

  • All of the above plus:

  • Additional 1 ½ years’ relevant work experience

  • Demonstrated high level of knowledge of residential energy efficiency programs, processes and practices

  • Ability to present written and oral work product clearly and concisely

  • Advanced level of Excel experience

  • Proficient in creating and maintaining databases in either Excel or Access

The successful candidate must develop the desired job requirements within 18 months, supported by an individual development plan.

Process Analyst (Required):

  • All of the above plus:

  • 5+ years relevant work experience including business/financial modeling experience,

  • Experience in database management

  • Strong analytical, strategic thinking, interpersonal, presentation and leadership skills

Process Analyst (Desired):

  • Knowledge of Business Warehouse, SAP, Access, Sharepoint,

  • Knowledge of utility tariffs and accounting

  • Comment: may want to consider EE knowledge

  • Drive efficiency and process improvement through knowledge of continuous improvement tools

  • Experience in managing external vendors

Minimum Years of Experience

1 year of experience

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( http://www.pseg.com ) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Diversity at PSEG: Equal Opportunity Employer

PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

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