Sr System Analyst- Server and Storage Lead

Job Info

112109

Posting Expiration Date:Apr 30, 2024

Schedule Type:Full-Time

Minimum Salary:$95000

Maximum Salary:$125000

Organization:IT Engineering & Operations

Department:IT Infrastructure & Operations

Section:IT ENG Data Center Engineering

Location:NY-New York-4 Irving Pl Headquarters

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Job Description

Mission Statement

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

• Directs Managed Service Provider (MSP) teams responsible for supporting Windows and Linux based server and storage systems.

• Oversees technical installation, configuration, and ongoing maintenance of Windows and Linux server operating systems. This includes tracking and administrative support of server hardware and software lifecycles. Supports vendor troubleshooting when operational issues arise.

• Drives audit and compliance reporting follow-ups to ensure that deliverables are timely, complete and accurate. Leads MSP reviews to ensure that tasks, incidents and changes are properly qualified, and issues are resolved and closed in a timely manner pursuant to SLAs.

• Implements enhanced server and storage system monitoring reviews of system performance. Evaluates best options for tool upgrades and reports on system metrics to demonstrate adherence to service levels.

• Collaborates with apps and business owners and coordinates upgrades for server, storage and software vendors including Nutanix, Microsoft, Oracle, Cohesity, VMWare, Hashi Corp, Dell EMC and other business partners engaged in providing ConEd with system maintenance and optimization services.

• Works with business owners and applications teams to ensure the security, integrity, and availability of infrastructure systems. Directs remediation procedure reviews, testing guidelines and performance tuning measures.

• Champions server and storage KPI reviews, DR testing support with proactive communications to IT and business audiences.

• Directs and develops server and storage system policies, system hardening, and best practice recommendations.

• Engages with applications teams and cyber-SME's and other support teams to ensure prompt response, resolution, analysis, trending, and root cause analysis during outage situations. Oversees the coordination and activation of incident response follow-ups to ensure that tasks are completed in a timely manner.

• Stays current with new technologies and vendor products making best practice recommendations to automate server build, deployment and operational readiness programs.

Required Education/Experience

• Master's Degree in Computer Science, Information Technology. and 2 years of relevant work experience. or

• Bachelor's Degree in Computer Science, Information Technology. and 3 years of relevant work experience. or

• Associate's Degree in Computer Science, Information Technology. and 4 years of relevant work experience. or

• High School Diploma/GED and 5 years of relevant work experience.

Preferred Education/Experience

• Master's Degree in Computer Science, Information Technology. 2 years of relevant work experience.

Relevant Work Experience

• Experience building and managing Windows, Oracle & RedHat based server systems and architectures.

• Hands on designing and operating high availability compute and storage environments.

• Strong system administrative experience overseeing patching and vulnerability management tasks.

• Experienced working along engineering and operations teams managing KPIs and metrics.

• Demonstrated results implementing new technologies, reducing cyber security risks, and improving system resiliency.

• Experienced as a systems administrator for Windows and/or Linux systems with background in cloud, server, storage, network infrastructure and automation tools/systems.

• Experienced working in an operations environment is a plus.

• Experienced in managing high availability server & storage systems and platforms.

Skills & Ability

• Well organized, detail oriented and flexible to handle multiple assignments

• Project Demonstrated project management skills

• Ability to drive multiple projects to successful completion

• Strong written and verbal communication skills

Licenses & Certifications

• Driver's License Required

Physical Demands

• Ability to push, pull, and lift up to 40 pounds

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

• Possess manual dexterity and the ability to use hands for the duration of the workday

• Ability to stoop, bend, reach, and kneel throughtout the workday

• Ability to read small print and symbols

Other Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

Technical Difficulty Statement

• For technical issues, please contact us at [email protected]

Equal Opportunity Employer

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.