Required Education/Experience

• High School Diploma/GED

Skills And Abilities

• Demonstrated customer service skills

• Strong written and verbal communication skills

• Excellent organizational skills

• Well organized, detail oriented and flexible to handle multiple assignments

• Demonstrated time management and priority setting skills

• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Licenses And Certfications

• Driver's License Required

Physical Demands

• Must push, pull, lift up to 25 pounds

• Must sit or stand to answer a phone for entire shift

• Must sit or stand to use a keyboard, mouse, and computer for entire shift

• Must have excellent manual dexterity and be able to use hands for entire shift

• Must stoop, bend, reach and kneel throughout the workday

Additional Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

• This candidate must be able to push/pull/lift up to 20 lbs. in weight (stationary boxes and boxes of paper), as well as stoop, bend, reach and kneel in order to file documents.

• This full-time position requires sitting at a workstation (desk) and working on computers and phones for the majority of the workday.

• The selected candidate will write, type, and answer the telephone during this time, which will require excellent manual dexterity and excessive use of hands.

• Extensive customer contact is required.

• The selected candidate will also be asked to deliver and retrieve work-related documents from other departments.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com