Senior Manager, Analytics Product Management

Date: May 18, 2023

Location: The Woodlands, Texas, United States

Company: Entergy

Posting End Date:

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

This position can be located in Woodlands, TX or New Orleans, LA.

Job Summary/Purpose

The senior manager of analytics product management is a key leadership role under product delivery function within the analytics organization. The senior manager will be responsible for overseeing the design and creation of all insightful analytics products and solutions for internal business customers. The senior manager of product management will lead a team consisting of a product designer, solution architect, an automation analyst, and multiple product managers. The senior manager is responsible for consistent, customer centric analytics solutions across all product teams. Individual product managers will lead product teams organized into “analytics pods.” Each pod will be comprised of multiple roles from both the analytics team and the business organizations, including data scientists, data engineers, and business subject matter experts.

This role requires the oversight of individual product managers, a product designer, an automation analyst, and a solution architect, ensuring they have the resources they need to deliver analytics products. Working with a peer business analytics manager, the senior manager is responsible for customer engagement and driving tactical, strategic, innovative approaches to analytics delivery following an agile product development framework.

Analytics products are a combination of software, data, automation, and other digital tools that provide insights and recommendations that business leaders may use to make tactical and strategic decisions. The analytics products may leverage a combination of descriptive, predictive, and prescriptive analytics approaches. These approaches include reports, dashboards, streaming data, regression models, learning models, spatial models, artificial intelligence, and other analytics techniques. The senior manager need not be an expert in these various analytics products, because the primary focus of the role is to leverage a repeatable product delivery process to bring analytics products into service and use by business customers. However, the manager should be able to understand the range of analytics products the organization can deliver.

The senior manager will design and continually improve repeatable agile product delivery processes leveraging product development best practices. The senior manager will ensure internally developed agile product delivery processes are followed across all product teams. The senior manager will also establish measurable process goals and targets, regularly measuring process performance against these goals and targets.

Job Duties/Responsibilities

• Manage a team of product managers, a product designer, an automation analyst, and a solution architect who are responsible for successful day-to-day agile delivery of prioritized analytics products across four or more business domains.

• Accountable for quality of output from all analytics product teams.

• Collaborate with business analytics leader and business analytics managers to determine prioritization for analytics products, following a consistent prioritization methodology.

• Lead the overall development of a products across all pods following agile scrum framework partnering with the data analytics platform team, IT, and other external teams such as supply chain, legal, information security, and internal audit; from early phases of exploration, customer friction and opportunity identification and following through with product development & delivery and finally handing over to analytics product operations.

• Ensure effective communication, defined accountabilities, and ways of working with the other teams within the analytics organization (such as customer strategy, platform, operations, etc.) to drive our overall mission.

• Ensure that there is a suitable product delivery strategy in place that encompasses:

• How we engage with customers for requirements, assessment, business, and data discovery

• How we deliver our work (ways of working, effort estimation, supporting tools and platforms, etc.)

• Who we need to deliver our work (skills and pyramids)?

• How we communicate consistently and effectively across all of our customers

• How do we collaborate with business strategy to ensure that products are well adopted and embedded within the business processes?

• How we support the growth of our people to ensure that they are both challenged and motivated

• Deliver against the agreed upon product strategy, ensuring there is consistency in the delivery and standards across analytics product teams.

• Identify, initiate, and drive continuous improvement initiatives for analytics product delivery (including processes, tools, training, automation, etc.) so that product delivery becomes a best-in-class example of how to deliver analytics to the enterprise.

• Establish metrics and performance monitoring to demonstrate performance against goals and strategies.

• Ensure that supply and demand of work and resources are in balance and that we are forecasting and prepared for future demand and backlog.

• Acting as a point of overall escalation within analytics product delivery to ensure that issues and risks that are common across teams are identified and resolved.

• Manage the overall budget for the analytics product management team. This includes managing relevant business cases/ budgets and ensuring that actuals match to this forecast of the project.

• Knowledgeable in agile and trained as a scrum master.  Enable that all product managers fully understand the feature and user stories defined by the Product Owner within their business domains, schedule the work into sprints, remove barriers inhibiting progress and report status to deliver products on the data analytics platform. 

Minimum Requirements

Minimum education & experience required of the position

• Bachelor’s degree and 10+ years of experience with delivering solutions with real business impact. In lieu of degree, 14+ years of experience with delivering solutions with real business impact

• 8+ years in senior product management or overall solution delivery lead role.

• Master’s preferred.

• Experience leading technical (software and/or hardware development) and non-technical project teams 

• Experience in product development delivery from idea/ opportunity, assessment, POC/ MVP, and end to end industrialization and business adoption strategies.

Minimum knowledge, skills and abilities required of the position

• Product management experience with ability to manage time and schedules to meet aggressive deadlines 

• Business domain expertise, energy expertise, and/or IT/analytics/digital expertise 

• Excellent interpersonal and communication skills 

• Ability to communicate effectively and persuasively both to internal and external stakeholders 

• Strong business knowledge of Agile frameworks and practices, and experience with working in an Agile organization. Experience in JIRA is must.

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Primary Location: Texas - The Woodlands Texas : The Woodlands || Louisiana : New Orleans

Job Function : Professional

FLSA Status : NA

Relocation Option: Level I

Union description/code : N/A

Number of Openings : 1

Req ID: 111425

Travel Percentage : Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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