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Consumers Energy Storage Architect (Hybrid in MI) in MULTIPLE LOCATIONS, Michigan

Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.7 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar.

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

The role of the Infrastructure Architect demands deep and broad technical skills in multiple domains such as server hardware and operating systems, storage, scripting/automation, and backup design. This position also requires strong interpersonal skills and the ability to lead technical decision making as well as maintain complex technical documentation.

Responsibilities:

  • Lead technical SMEs from engineering teams to develop and document comprehensive technical designs meeting project, vendor, and business requirements.

  • Serves as an accountable infrastructure technical design lead throughout project plan and define phases.

  • Works with engineering teams and other infrastructure architects to create new standard architectures as emerging technologies or requests arise.

  • Review and evaluate proposed solutions to ensure selected solutions meet or can be designed to fit within current infrastructure standards.

  • Communicate solution or design risks to project managers and business partners when they arise.

  • Provide infrastructure building estimates and costs to project managers.

  • Work with engineering teams to re-architect solutions when gaps are identified.

  • Provide liaison services to business partners when it comes to delivering infrastructure (Windows services, storage allocation, etc.)

  • Research and provide options for new infrastructure platforms when needed.

  • Remain current on infrastructure technology trends as they evolve.

  • Work with SMEs to develop architectural documentation on systems which were not previously documented.

  • Ensure operations teams are maintaining and tuning storage arrays properly

  • Work to provide continued implementation of backup best-practices across both on-prem and public clouds

  • Be familiar with and track metrics related to infrastructure consumption (both on-prem and in the cloud)

Required Qualifications:

  • Bachelor’s degree in computer science, related field or equivalent experience

  • 7+ years of combined IT experience with a deep exposure to multiple Infrastructure domains such as servers, storage, virtualization, and automation, with a broad exposure to other infrastructure domains in large enterprise environments.

  • Experience creating infrastructure designs and documentation for large and complex IT solutions is a plus.

  • Experience formally or informally leading technical teams or projects.

  • Hands on with EMC technologies such as VMAX, Avamar, Data Domain, or Isilon

  • Experience managing Commvault Hyperscale appliances

  • Familiarity with service design and pricing in the context of cloud-based solutions

  • Powershell and/or bash scripting experience

Overview

The IT Technical Job Family is utilized in Information Technology. Typically employees in this job family are required to design or maintain technology systems, to utilize various computer software programs, and to design, develop and/or provide advice and counsel on the operation of equipment, processes and procedures. They are responsible for ensuring adherence to laws and regulations applicable to Company employees. This job family includes Application Development, Infrastructure, Information Security, and Architecture.

Nature of Work

Duties can include network management, software development and database administration. May also provide technical support to a business or an organization's employees and train non-technical workers on the business' information systems. May design systems and assess the effectiveness of technology resources already in use or new systems that are being implemented. Determines the practicality of changes and modification of systems. Works with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system or integration of multiple systems. With information technology constantly changing, must stay up-to-date on emerging technologies and the potential effectiveness of these advancements in their current system.

Essential Functions

Works closely with department managers and users to define and analyze business and operational problems, process improvement opportunities and requirements; analyzes operational and business mandates and legal requirements; identifies and analyzes complex, ambiguous and/or conflicting business process issues; advises department managers on applications development, enhancement and maintenance issues; explains technology and process options and assists managers in analysis and decision making; analyzes management information needs and recommends data and reporting processes; coordinates the development of department priorities and works within IT to align initiatives to these priorities; facilitates user meetings and joint development sessions. Develops and refines business models and relationship diagrams; evaluates methods of improving efficiency and cost effectiveness of business, technical and operational processes; works with users to reengineer work processes; analyzes functional business requirements and translates user expectations into detailed business requirements, specifications and success criteria; works with Information Systems to develop conceptual proposals for business process automation initiatives; recommends work process and/or operational changes to complement system functionalities; serves as an advocate for department needs with IT; stays abreast of developments in departmental processes to anticipate emerging technology needs. Participates in the development of statements of work for RFPs/RFIs; participates in evaluating vendor applications and solutions; coordinates department review of vendor deliverables for accuracy and completeness, ensuring that department needs and requirements have been met. Develops significant application/hardware solutions to problems and addresses change request issues that require assignment of resources. Analyzes and troubleshoots complex and sometimes urgent applications problems and errors; takes action or communicates solutions to problems; answers technical questions and provides guidance to users on system functionalities and methods for correcting problems. Develops training materials and handouts; conducts user applications training classes and one-on-one training sessions; develops and maintains user and system documentation. Designs and generates custom reports to meet user needs; uses reporting tools to extract user-required data. Plans and coordinates the deployment of new technologies for client solutions; coordinates user acceptance testing and the resolution of problems identified. Regular attendance is expected.

Hours and Travel

Meet travel requirements of the position. Work a flexible schedule, which may include evenings, weekends, holidays and overtime.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, crawl, and use hands to finger, handle, or feel objects. The employee frequently is required to talk or hear. The employee must lift and move up to twenty pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.

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