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Xcel Energy Senior IT Manager - Meter Services Job in Minneapolis, Minnesota

Location(s): MN - Minneapolis; CO - Denver; CO - Golden; MN - Roseville; WI - Eau Claire

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

Position Summary

The Sr IT Manager – Meter Services is responsible for leading a diverse team in end-to-end, dynamic, lifecycle management of the strategic IT Portfolio of systems, tools, integrations and services supporting the “meter-to-bill” value stream, while transforming the delivery towards Agile practices. Accountable for strategic planning, demand management, delivery and operation of services, products and processes, as well as people leadership, vendor and contract management. They continuously evolve and innovate the IT products and services within the Meter Insights product group, and contribute to achieving IT and Enterprise Strategies and KPIs.

Essential Responsibilities

  • Leadership: Lead and manage the performance and development of staff. Lead priorities and manage work performance of staff, vendors and contractors. Provide leadership as needed across multiple sites, and in alignment with Union or other contracts.

  • Relationship Management: Understand the customers’ needs, and partner to deliver innovative solutions. Partner with Supply Chain, Finance, Enterprise Security, Audit/Compliance and other internal groups to drive results.

  • Product Management: Ensure products and services operate in a lean, stable, and adaptable manner. Ensure product delivery and operation are cost effective and within budget.

  • Strategy and Planning: Develop, propose and manage long and mid-term strategic technology plans and roadmaps for assigned products and services.

  • Operations Management: Drive continuous improvement in IT performance. Proactively prevent and support prompt restoration of service disruptions.

Minimum Requirements

  • Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.

  • Five years of prior people leadership experience.

  • Ten years of experience with end-to-end service lifecycle, business process, project or product management.

  • Five years of experience with strategic planning, portfolio prioritization, delivery execution, and operations.

  • Excellent communication skills, effective with varying organizational levels and skill sets.

  • Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.

  • Experience working within a highly regulated industry.

  • Ability to deliver value in compliance with policies and regulations.

  • Demonstrated ability to apply a customer focus, problem solve, and drive continuous improvement to solutions, systems and processes.

  • Demonstrated ability to drive, adopt, and lead others through change in a diverse and dynamic environment.

  • Experience with Sourcing and Contract Management.

  • Proven ability to attain and hold in-depth acumen in business process, technical knowledge, and architectural topology.

Preferred Knowledge/Skills

  • 5+ years experience in end-to-end utility metering technology analysis, support and delivery

  • 3+ years experience with Itron metering technologies (meters, meter data management, field collections/deployment tools)

  • Demonstrable knowledge of the complex usage patterns and data flows for advanced metering services in key value streams, including outage management, grid optimization and meter-to-bill

  • 2+ years experience blueprinting, designing, building or supporting cloud based data lake services that provide efficient raw ingestion, support for analytics and/or subsequent data distribution

  • 2+ years experience supporting or leading Agile teams, either as a product owner, scrum master, analyst or engineer within those teams

  • 2+ years experience managing and grooming demand backlog to support the work pipeline for an Agile delivery team

  • Experience with complex, multi-party distributed systems integrations and methodologies, including (point-to-point, file transfers, bus, middleware, microservices)

  • Experience coordinating, analyzing, diagnosing, communicating and managing recovery from critical service incidents

During COVID-19 Pandemic this position may require the ability to temporarily work remote within the company service territory until company protocol dictates return to the office criteria has been met. Telecommuting Policy: A plan has been created to officially rollout a hybrid work-from-home option that will take effect when it is safe to move forward to return to the workplace. This position will participate in this new policy.

COVID-19 Vaccine Requirement

COVID-19 continues to significantly impact our employees, families and communities. With employee health and safety as our top priority, Xcel Energy requires all persons be fully vaccinated or receive a formal medical or religious accommodation prior to their start date, unless prohibited by state or local law.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

Posting Notes: MN - Minneapolis || MN - Minneapolis; CO - Denver; CO - Golden; MN - Roseville; WI - Eau Claire || United States (US) || Customer And Innovation || 56260:IT-Customer Solution || Full-Time || Non-Bargaining ||

The anticipated starting base pay for this position is: $116,000 to $164,666 per year

Click here ( to see our benefits

Requisition Number: 38860

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at