Appliance Repair Technician - LCL 340 - MIN00866

Center Point Energy is looking for an Appliance Repair Technician to join our Team , located in Minneapolis, MN and Surrounding Cities .

You will have the ability to inspect and service residential electric and gas appliances to ensure safe, efficient operation and code compliance. Develop, maintain and demonstrate related skill proficiency based on changes in products, and/or technology in order to provide service excellence and demonstrates efficient, accurate and productive work practices. Complete record keeping associated with appliance service repair and functions to ensure an accurate information system is maintained; including pertinent repair record information, parts inventory, and payroll time keeping.

We want you to know

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Diversity and Inclusion

CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

What we bring to you

• Competitive pay

• Paid training

• Benefits eligibility begins on your first day

• Subsides metro and parking discounts

• Flexible work schedule, paid holidays and paid time off

• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston

• Professional growth and development programs including tuition reimbursement

• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.

• Instantly make you part of a family focused on making good customer experiences happen.

• Provide uniforms and specialty tools.

• Supply you with a company vehicle to service customers.

• Training to respond to utility related calls providing expanded opportunities and growth.

• Offer you the benefits you'd expect, plus some surprise perks you'll love.

To be successful in this role you will:

• Service, inspect and adjust residential gas and electric appliances and equipment to comply with codes and ensure superior service in terms of safety, reliability, customer satisfaction and monetary value. Develop, maintain and demonstrate related skill proficiency based upon changes in products and/or technology in order to provide service excellence. Demonstrate efficient, accurate and productive work practices.

• Promote and accept accountability for providing superior customer satisfaction and selling of Home Service Plus products and services (e.g., Service Plus contracts, options, maintenance products and Product Sales referrals) to customers. Maintain professional working relationships with internal and external customers.

• Complete recordkeeping associated with appliance service functions to ensure an accurate information system is maintained. Operate company vehicle safely. Maintain vehicle and parts inventory. Identify and utilize personal protective equipment and tools according to company standards and policies.

• Perform other related tasks including, but not limited to leak survey related to appliance work, storekeeping, transporting appliances and equipment to ensure the efficient operation of the work unit.

• Participate in training externally and internally, both field and classroom to increase job knowledge and competency. Advise and assist other employees on the job to provide technical, safety and procedural knowledge.

Your background includes:

• Require successful completion of a certificate or technical diploma program (minimum of 2 semesters or 3 quarters) at an accredited educational institution in appliance repair, or a combination of education and experience providing equivalent technical skills.

• Requires no prior experience.

• Have a valid state driver’s license and a safe driving record.

A bonus to have:

• Direct appliance repair work experience.

• Journeyman Gasfitter’s Certificate of Competency

• Meet and maintain performance and attendance criteria for the job.

• Demonstrated working knowledge of gas and electric appliances (laundry & kitchen).

• Demonstrated ability to read and understand electrical schematics and understand electro-mechanical relationships.

• Able to adapt quickly and respond well to changing priorities.

• Able to communicate effectively with other employees, customers and industry representatives.

• Able to possess a valid State of Minnesota driver’s license and have a safe driving record as determined by the Company.

• Able to comply with Company and industry operating safety standards and regulations.

• Able to demonstrate and apply a strong customer focus and deliver superior service.

• Able to manage use of time, work independently and demonstrate initiative to accomplish assigned duties.

• Able to use mobile phone or radio.

• Able to use a personal computer or laptop.

• Able to exert up to 75 pounds of force occasionally.

• Work rotating shifts, assigned holidays and overtime when required.

• Work outdoors with exposure to all weather conditions.

• Handle emergency situations including possible exposure to explosive environment.

• Able to demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.

• Able to demonstrate respect for all individuals, adhere to the Company’s values and business practices and do both consistently.

• Able to meet all physical requirements, competency-based assessments, pre-employment background checks, pre-employment drug screen and other selection criteria determined by the company.

#LI-CNP

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Job Operations - Maint & Tech Services I

Primary Location US-MN-Minneapolis-Golden Valley Svc Ctr (Bldg A)

Other Locations US-MN-Minneapolis

Job Posting Jul 6, 2023

Posting End Date Oct 4, 2023

Work Schedule: Rotating Shifts

Req ID: MIN00866