Business Analyst Intern

Date: Sep 6, 2024

Location(s): Miami Gardens, FL, US, 33014

Company: NextEra Energy

Requisition ID: 82578

is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

The Electronic Payment’s team within Customer Service’s Revenue Management Department is responsible for enabling the collection and posting of over 50MM in receivables from various banks and vendors to company systems on a daily basis. With over 91% of customer payments received electronically, the team leverages data and reporting mechanisms to monitor system health of all payment channels and works with stakeholders to identify and address any potential issues. The team ensures we deliver a consistent and seamless payment experience to our customers through both internal and vendor powered channels. The team works on strategic initiatives with various business partners to maintain the integrity of our current payment options and seeks to offer new alternative options to our customers.

Primary job responsibilities include:

• Supports management of the electronic payment portfolio

• Ensures key metrics in electronic payment adoption are met

• Ensures compliance with all payment related laws and regulations (i.e. NACHA, Reg. E, EFT Act, etc.)

• Works with Care Center, CIX, M&C and IT to ensure electronic payments systems are optimized

• Participates in identifying and recommending continuous improvement solutions for increased overall performance

• Supports the coordination and execution of strategic initiatives, system changes and projects

• Maintains and seeks opportunities to upgrade technology infrastructure to enhance operational capabilities

• Ensures compliance with all applicable SOX, internal/external audit and State/Federal agency requirements.

• Ensures availability of payment channels by addressing system issues as they occur

Preferred Qualifications:

Analytical, project management, customer service experience (any)

Job Overview

To be considered for an internship, you must be actively enrolled at a college or university as a full-time student seeking a bachelor’s degree or higher. You must also have a current cumulative GPA of 3.00 or higher (on a 0.00 to 4.00 scale).

Job Duties & Responsibilities

• Assists department with assigned projects

• Completes challenging projects and assignments

• Presents final project to senior leadership at the end of the internship

• Assumes responsibility for own travel, lodging, and transportation necessary to be available for the program

• Performs other job-related duties as assigned

Required Qualifications

• High school grad / GED

• Maintain active enrollment in a Bachelor or higher degree program

• Maintain cumulative GPA of 3.0 or higher

Preferred Qualifications

• None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.

Employee Group: Non Exempt

Employee Type: Intern

Job Category: Intern

Organization: Florida Power & Light Company

Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.