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NiSource IT Applications Manager - AMI in Merrillville, Indiana

IT Applications Manager - Advanced Meter Infrastructure and Grid Monitorization

Full Time Perm

Way of Work : Hybrid – two days on location

Location : Merrillville, IN

Salary: $125,800 - $188,600, plus annual bonus

Relocation Assistance Provided

As the AMI (Advanced Metering Infrastructure) Operations Manager, you will be responsible for managing the day-to-day operations of our AMI system, ensuring its reliability, accuracy, and efficiency. You will work closely with cross-functional teams to implement best practices, optimize system performance, and drive continuous improvement initiatives. Your role will involve overseeing field operations, managing vendor relationships, and collaborating with internal stakeholders to meet business objectives.

Your responsibilities may include, but are not limited to:

  • AMI System Integration: Lead the integration of IT systems with the AMI infrastructure, including meter data management (MDM) systems, enterprise resource planning (ERP) systems, and Head end system.

  • Operations Management: Oversee the day-to-day IT operations of the AMI system, including monitoring system performance, resolving technical issues, and ensuring data integrity and security.

  • Software Development: Coordinate with software developers to design, develop, and implement custom applications, scripts, and interfaces to support AMI operations, data analytics, and reporting requirements.

  • Cybersecurity: Implement and maintain cybersecurity measures to protect the AMI system from cyber threats, including intrusion detection, encryption, access controls, and security patch management.

  • Data Management: Manage the collection, storage, and analysis of AMI data, ensuring compliance with data governance policies, privacy regulations, and industry standards.

  • Vendor Management: Collaborate with IT vendors, contractors, and service providers to procure IT hardware, software, and services, negotiate contracts, and manage vendor relationships.

  • Change Management: Implement change management processes and procedures to minimize disruptions and ensure smooth transitions during system upgrades, enhancements, and maintenance activities.

  • Documentation and Training: Develop and maintain documentation, user guides, and training materials for IT staff and end-users to facilitate system understanding, usage, and troubleshooting

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications

  • Bachelor’s degree or equivalent work experience

  • 7+ years of experience in IT application technology management and/or equivalent plan/build/run

  • Prior experience with application development, program delivery, service provider management, and distributed teams

  • Experience leading and developing a staff of technology professionals.

  • Understanding of multiple technology domains like meter data management, head end systems, or other enterprise solutions that enable business functions.

  • Ability to manage multiple priorities, relationships, schedules, and deadlines.

Preferred Qualifications

  • Regulated utility experience strongly preferred.

  • Technical certifications preferred.

  • PMP and/or Agile certifications preferred.

  • ITIL certification strongly preferred. Certification within 6 months of hire required.


The preceding description is not designed to be a complete list of all duties and responsibilities required of the position

This role does not qualify for sponsorship

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Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$125,800.00 - $188,600.00

Posting Start Date:


Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.