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National Grid Senior System Administrator in Melville, New York

About us

Join National Grid’s digital transformation ! We are digital creators, continuous learners and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Come and join us on this incredible journey, We need you! (

We want to find an innovative, adaptable, and results-oriented Senior System Administrator to help develop and evolve our capabilities for our HR derpartment. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, Melville, NY or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). These capabilities will allow us to provide an always improving experience to our customers while reducing our costs to serve them. If you yearn to be innovative, contribute new ideas, and play a critical part in our HR Core and Reporting business unit, we want to hear from you!

What you'll do

As a Senior System Administrator, you'll be responsible for day-to-day system configuration and ongoing testing and improvements for HR applications. You'll work within the HR Technology Team, alongside Global Product Owners with responsibility for SuccessFactors Employee Central, Recruitment, Onboarding, Performance, Compensation, Learning modules and other integrated applications. You'll be primarily responsible for one or more SuccessFactors modules (based on experience), with cross training requirements to support other designated modules and integrated applications. Key responsibilities include the following:

  • Central technical subject matter expert and enterprise administrator. Drive the configuration and optimization of the system to support business needs globally

  • Work with a third-party application support team to manage system configuration, architecture, role-based permissions, data integrity, and releases and monitoring and driving the resolution of defects providing guidance and testing where necessary

  • Support Product Owners to develop solutions to system challenges, collect user requirements, research technical practices, engage with the SAP SuccessFactors community and user groups to stay on top of leading practices

  • Execute and co-ordinate User Acceptance Testing and Regression Testing for designated system changes and defect fixes

  • Manage your work and projects, navigate ambiguity and build collaborative relationships to enable an exceptional user experience

  • Take on responsibility that may be broader than their own work as part of the HR Systems team partnering on other HR projects

  • Facilitate power user group sessions, to provide training or updates

  • Solve problems, inform effectively to all stakeholders, at all levels of the organization

What you'll need

  • B.A./B.Sc. degree in Business, Computer Information Systems, Human Resources or equivalent combination of education and experience

  • HRIS experience, preferably using SuccessFactors or other similar HR ERP systems

  • Ability to organize and prioritize

  • Experience on large teams solving complex problems

  • Experience with Excel, PowerPoint, Visio or other similar softwares

  • Strong attention to detail, critical thinking and analysis skills

  • Excellent teamwork, verbal and written communication (including the ability to explain technical concepts in non-technical terms), as well as project and time management skills

  • Previous experience with reporting and data analysis preferred

  • Experience working in an Agile environment preferred

What you'll get

  • Consistent growth potential through company leadership programs

  • Competitive compensation package including robust benefits with a yearly bonus

  • Numerous wellness programs

  • A multitude of company-endorsed community programs to participate in

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a work schedule that fits your flexible schedule.


At National Grid , we keep the lights on and homes warm. But it’s so much more than that. We keep people connected and society moving. This is no easy feat, and it takes all of us. But National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. But we aren’t looking for external recognition – we already what we do is vital. We’re building a clean, fair and affordable energy future.


Dowstate NY $97,000 - $114,000 a year

Massachusetts $91,000 - $107,000 a year

Upstate NY $81,000 - $95,000 a year

Salary is commensurate with experience and location

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.