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Eversource Energy Program Administrator in Manchester, New Hampshire

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Manages a variety of engineering services functions that could include technical writing, document control or similar engineering support activities. This position is primarily responsible for overseeing the processing and/or reproduction of construction documents to ensure accuracy and timely release for large projects.

The Document Control Specialist must be a self-starter and have excellent computer skills. This person will interface with multiple Engineering, Project, Operations teams in order to ensure process and controls are in place and system performance is good.

The successful candidate will be expected to communicate effectively with project team members, have a high level of initiative and motivation to deliver quality results, have strong problem-solving skills and a demonstrated ability to work within a team environment providing value-added, innovative solutions and maintaining strong client relationships.


  • Evaluate all Adept drawing control and printing processes and make improvements when necessary
  • Ensures the timely, thorough, and accurate processing of all engineering project drawing deliverables in compliance with Eversource Standards
  • Coordinate the activities of Document Control, including distribution and auditing controlled documents, maintenance of electronic department directories, tracking and reporting on construction and/or as-built drawing status.
  • Process one or more document types through all procedural steps in accordance with well-defined procedures and guidelines and ensure that pre-established document control requirements
  • Assist with the implementation, management and administration of an electronic document management system(s) (SharePoint, Teams, FileMaker Pro, MS Access, Adept, etc.)
  • Receive, track, and monitor engineering project documents using standard document management programs to register documents, maintain databases, and produce logs, transmittals, and other reports as required.
  • Review and proofread documents for consistency of document format and Program concerns and use Adept software to track, manage and control issued and received documents. Assign identification numbers, and various other document tracking numbers
  • Monitor Adept repository, Teams and Sharepoint, etc. for compliance to procedures and requirements
  • Interface with IT and Eversource Management to continually improve the engineering drawing configuration control capabilities
  • Interface with Adept group users such as Substation Engineering, Transmission Line Engineering, Siting and Survey Engineering to maintain file consistency and proper controls in the Adept library
  • Work with project managers to coordinate project activities and ensure a smooth transition from project to operations
  • Provide Training and guidance to new document control staff and other Eversource employees and vendors in the operation and use of Adept
  • Support published corporate policies and perform additional assignments per management’s direction
  • Actively support storm and/or emergency restoration assignments.
  • Complete and Maintain Critical Energy Infrastructure Information (CEII) certifications
  • Obtain Synergis Adept Administrator Certificate
  • Experience with large plotters and batch plot large drawing packages
  • Coordinate with outside vendors for printing and delivery of drawing packages
  • Develop and provide performance related input for weekly/monthly KPI (Key Performance Indicator) reporting
  • Support other service territories as necessary (CT/WMA, EMA, NH)
  • Support Engineering Project services including Material Requisitions, Engineering service Requisitions within MAXIMO system, Project Closeout, and other project related activities as required

Minimum Requirements

  • Associate Degree preferred or equivalent experience
  • 3+ year experience in Document Control including Drawings Management software preferred but not required
  • Experience with Adept System highly preferred but not required
  • Proficiency in Microsoft Suite, such as Windows, Excel, Word, PowerPoint, Access
  • Strong oral and written communications skills
  • Excellent computer skills
  • Excellent people management skills, motivating others to action
  • Strong Organizational skills with the ability to multi-task
  • Attention to detail and problem-solving skills
  • Excellent Time Management skills and the ability to prioritize work

Soft Skills

  • Excellent oral and written communication skills. Expected to communicate regularly with client, internal customers, and other stakeholders informally, in writing, one-on-one, and in meetings
  • The ability to work well in a team-oriented and inclusive Program Management Organization culture.
  • Strong interpersonal skills and ability to work with others in a positive and collaborative manner
  • Positive attitude, good aptitude, and strong initiative will integrate well with our existing group of outstanding and diverse professionals.
  • Demonstrated ability to work accurately, follow instructions/schedules/timelines and handle multiple priorities
  • Work under minimal supervision

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.