Midwest Energy Association ServiceNow Administrator in Madison, Wisconsin

ServiceNow AdministratorAlliant Energy

Job Start Date:04/01/2019Type of Position:Regular

Number of Openings:1

Job Location & Contact:

4902 N Biltmore Lane

Madison,WI53718

608-458-8458

Email

Job Description:

Alliant Energy is seeking a ServiceNow/ITSM Developer to work on our Application Delivery team supporting and developing our ServiceNow (ITSM) platform. You will work in all aspects of the software development life cycle. We are looking for experience and proficiency in:

ServiceNow modules included in the ITSM suite including portal design and implementation

Support, administration and maintenance of the ServiceNow platform and associated applications

Experience with the maintenance, upgrades and enhancement of the ServiceNow Platform

ServiceNow Administrator Certification Preferred

A history of supporting your team members, avoiding complexity, and adapting to changes

Strong interpersonal, communication, customer service, and conflict resolution skills

Strong problem solving and organizational abilities with attention to detail

Document architectural solutions in a clear and accurate manner

Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable

This position may be filled at a level II or Sr depending on candidate experience.

Applications will be accepted until a qualified pool of candidates is received.

Alliant Energy will not provide sponsorship for an employment visa (e.g., H-1B visa) now or in the future for this position.

Job Responsibilities :

Administrator of our IT Asset Management Solution (ServiceNow).

Providing production maintenance support and application development of both internally-built applications along with supporting vendor purchased applications.

Working with business analysts to determine enhancement requirements, writing technical specifications, coding, unit testing, supporting system testing, troubleshooting and resolving issues and migrating code to production.

Working with internal customers, business analysts and other IT departments to develop, deploy, and upgrade internally built or purchased software solutions.

All other duties as assigned.

Job Qualifications :

Education and Experience Requirements:

Level II:

This position requires a four year degree from an accredited college or university with emphasis in information technology, and three years of related experience.

In absence of a degree, seven years of related experience is required.

Sr. Level:

This position requires a four year degree from an accredited college or university with emphasis in information technology, and five years of related experience.

In absence of a degree, nine years of related experience is required.

Required Skills:

Critical thinking and effective communication skills to troubleshoot and resolve problems as well as interact with users, business analysts and vendor support resources.

Experience, or a desire to gain experience, in being responsible and accountable for the success of an application by using your attention to detail, quality focus and leadership skills along with your technical and analytical skills.

Experience with web development, troubleshooting and upgrading software, interacting with relational databases (e.g. Oracle, SQL and PL/SQL), developing and modifying JAVA and/or .NET code.

Experience using and supporting the ServiceNow platform.

Ability to work in a diverse work environment.

*NOTE: All candidates selected for employment with Alliant Energy will be required to successfully complete a drug screen and background check.

We are committed to providing an inclusive work environment for all and are proud to be an Equal Opportunity Employer M/F/Disability/Protected Veteran.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To apply for this challenging opportunity, please complete our online application at www.alliantenergy.com/careers .

Experience Required:

3-5 years

How to Apply:

To apply for this challenging opportunity, please complete our online application at www.alliantenergy.com/careers.

Application Deadline:

Mar 25, 2019

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