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Southern Company Engineer/Specialst, Operations Quality Assurance in Macon, Georgia

Engineer/Specialst, Operations Quality Assurance


The Engineer/Specialist, Operations Quality Assurance is a focused discipline within a job family. The duties listed are activities associated with the various levels of the Engineer/Specialist progression. This progression covers the following general titles:

• Associate Engineer/Specialist, Operations Quality Assurance

• Engineer/Specialist, Operations Quality Assurance

• Sr Engineer/Specialist, Operations Quality Assurance

This position provides support and conducts operational assessments of records and field activities conducted by both company and contractor crews to ensure safety and compliance with Federal and State regulations as well as with company operating and maintenance procedures. Findings from operational assessments are used to drive change in training, policies and procedures.

Functional Expertise:

  • Performs operational assessments, both “live” and “post”, to evaluate field personnel compliance with company policies and procedures which are driven by Federal and State regulations as well as industry best practices and company-required requirements in 3-4 or more of the following areas:

  • Construction Operations

  • Field Operations – Service & Delivery

  • Leak Survey

  • Asset Protection

  • System Operations

  • Transmission

  • Storage/Peaking

  • Corrosion

  • Field Training/Welding

  • Leads in the annual audit of compliance records in advance of public service commission compliance records audits

  • Leads special audits of new/revised procedures recently implemented or of newly certified employees

  • Serves as subject matter expert in interpreting company policies, procedures and O&M manuals

  • Serves as Company liaison during State field inspections

  • Performs multiple out-of-state QA audits (record and field) at other Southern Company Gas companies to evaluate Company and contractor personnel compliance with company policies and procedures which are driven by Federal and State regulations as well as industry best practices and company-required requirements.

  • Performs main hit reviews for Field Operations - Delivery for the purpose of determine OQ disqualifications.

Business Acumen:

  • Recommends updates/revisions to policies, procedures or O&M manuals based field observations where procedures may not be followed because they are not clear, incorrect or non-existent


  • Provides guidance to supervisors, field personnel and training personnel on how to interpret policies, procedures and O&M manuals

  • Represents QA department at supervisor round tables and presents assessment findings for area of assessment responsibility

  • Coaches supervisors on the content of the assessment form and on how to conduct effective assessments

Driving Results:

  • Promotes safe work practices by shutting down job if unsafe situation is encountered during an assessment or if activity affecting the integrity of the pipeline does not meet company standards

  • Prepares assessment report and communicates assessment findings to crews, supervisors and managers

  • Recommends additional training, if deemed necessary, for field personnel based on findings of field assessments

  • Analyzes individual and departmental assessment findings and follows up on poor performance observed in previous assessments

  • Evaluates employee performance for safety and quality workmanship.


Required Education and Licenses:


  • Valid Drivers License

  • BS in any engineering discipline or other analytical/technical discipline; or

  • Equivalent academic education and experience in any of the following: Construction Operations, Field Operations, System Operations, Transmission, Storage, Corrosion, Field Training/Welding, Leak Survey, Asset Protection and Affiliate Companies

Related Work Experience:


  • 4 years operations experience in a gas utility in 3 or more field operating departments or within multiple QA roles


  • 6 years extensive field operations experience in a gas utility, in 4 or more field operating departments

Specific Skills & Knowledge:


  • Thorough understanding of company policies, procedures and O&M manuals

  • Demonstrated ability to establish and maintain effective working relationships with supervisors and managers

  • Ability to effectively communicate assessment findings

  • MS Excel - basic proficiency

  • MS Word - basic proficiency

  • MS PowerPoint - basic proficiency

Working Conditions/Physical Requirements:

  • Occasional Traveler (5-20% travel): The incumbent will be required to travel on occasion. Trips may require air travel and/or overnight stay away from home for one or more nights.

  • This position requires constant standing or walking.

  • This position occasionally requires the incumbent to bend, kneel, crouch, or crawl.

  • This position requires the ability to lift up to 10 pounds.

  • The incumbent works in an office environment.

  • The incumbent may/will work near or with moving mechanical parts.

  • The incumbent may/will be exposed to fumes, airborne particles, or chemicals.

  • The incumbent may/will be exposed to varying outdoor weather conditions.

  • The incumbent may/will be exposed to excessive noise.

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Gas Pipeline Operations & Maintenance

Job Type: Standard

Primary Location: Georgia-Central Georgia-Macon

Operating Company: Southern Company Gas

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Macon Service Center - 5472 New Forsyth Rd (5472MACONCODE)

258 Henderson Rd

Macon, 31210

Req ID: GAS2002193