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Liberty Utilities Operator I, Electric System Control in Londonderry, New Hampshire

Operator I, Electric System Control

Londonderry, NH, US, 03053

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.


Responsible for ensuring a safe, efficient, and reliable operation of the Liberty Utilities Electric Distribution and Sub-transmission System Control. Interact with transmission providers and Electric Field personnel while overseeing the Distribution System Control Operations during both day-to-day operations and Storm restoration. Provide support to engineering, mapping, field operations, and coordinate with various internal departments. Prepare and execute overhead, underground, and substation switching with field personnel. Prepare and submit all necessary reporting requirements to the Regulatory Agencies as required.


  • Monitor and control electric distribution system including substations, overhead, and underground lines

  • Respond to system disturbances and provide the necessary support during system emergencies.

  • Establish restoration priorities and dispatch resources as appropriate.

  • Respond to alarms and system status and implement corrective actions.

  • Effectively prepare electric switching procedures.

  • Direct Field personnel and coordinate switching.

  • Complete Control center logs and reports

  • Work with mapping to update computer screens and displays as needed.

  • Ensure notifications for off hour repairs and outage restoration updates.

  • Consolidate information from a variety of sources to accurately validate, analyze and report any outage and operating data.

  • Analyze and troubleshoot various System Deficiencies and Power Quality issues e.g. VAR compensation, Voltage Support, Loading issues, and Equipment issues.

  • Accountable for accurately reporting data and reports associated with outage data.

  • Reliability/Outage data scrubbing.

  • Provide support to Field Operations with technical assistance.

  • Comply with Federal and State regulations including NERC requirements and reports.

  • Perform other duties as assigned.

Education and Experience

  • Associates Degree or higher Technical Degree (i.e. Engineering/Technology) with 2 years related working experience or 3 years extensive experience in Electric Operations/Electrical Utility System Control required.

  • Able to work systematically to analyze problems and issues, identify causes, anticipate implications, and identify effective courses of action during periods of stress and emergencies required.

  • Understanding of an Electric Distribution and sub transmission system required.

  • Experience with reading and understanding GIS, System Maps, EMS screens required.

  • Able to work both autonomously, in a team environment and prioritize multiple tasks concurrently.

  • Excellent organizational, written and oral communication skills required to perform efficiently in this role.

  • Proficient with Microsoft Office (Word, Outlook & Excel) required. OMS a plus.

  • Flexible with working within shift rotation, which may include day, evening, and night hours as well as weekends, On-Call duties and Company-recognized holidays required.

  • Valid driver’s license required.

  • Pass Company pre-employment DOT Testing & Exam

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.