Company Summary Statement

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

Rhode Island Energy, a PPL Services Company, will be hiring Temporary Collections Meter Service Representatives for the 2025 Collections season starting in March 2025. This role requires successful completion of the EEI CAST assessment. Rhode Island Energy will be scheduling interested qualified applicants for the CAST assessment, date to be determined. To be considered for the CAST assessment please apply to this opening.

Responsibilities

Job Responsibilities

The Collections MSR is responsible for the collection of delinquent accounts, both gas and electric, which includes the following:

• Perform Field collections (collecting cash, check or credit card payments from residential and commercial customers).

• Perform Off-Cycle meter reading (Pedestrian, soft off-on).

• Perform Physical offs.

• Perform ERT changes.

• Perform Wires down standby.

• Assist CMS personnel as assigned and on two-person assignments as needed.

• Drive and operate all CMS vehicles and equipment as required.

• Proper utilization of vehicles and equipment, advising proper authorities when vehicle repair or maintenance is required.

Qualifications

Qualifications

• High school diploma or GED.

• Pass EEI CAST Assessment.

• Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.

• Must have the ability to perform physically demanding CMS related activities.

• Must pass Company physical and qualifying tests to enter Department.

• Must have valid driver's license and be an approved driver of Company vehicles.

• Must be able to work shifts.

• DOT drug testing is a requirement for this position.

#RIE

# INDRIE

Qualifications

• High school diploma or GED.

• Pass EEI CAST Assessment.

• Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.

• Must have the ability to perform physically demanding CMS related activities.

• Must pass Company physical and qualifying tests to enter Department.

• Must have valid driver's license and be an approved driver of Company vehicles.

• Must be able to work shifts.

• DOT drug testing is a requirement for this position.

#RIE

# INDRIE

Job Responsibilities

The Collections MSR is responsible for the collection of delinquent accounts, both gas and electric, which includes the following:

• Perform Field collections (collecting cash, check or credit card payments from residential and commercial customers).

• Perform Off-Cycle meter reading (Pedestrian, soft off-on).

• Perform Physical offs.

• Perform ERT changes.

• Perform Wires down standby.

• Assist CMS personnel as assigned and on two-person assignments as needed.

• Drive and operate all CMS vehicles and equipment as required.

• Proper utilization of vehicles and equipment, advising proper authorities when vehicle repair or maintenance is required.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.