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Otter Tail Corporation Quality Document Coordinator in Lakeville, Minnesota


Company Overview: BTD is a fast growing metalworking company. We provide custom metalwork services for some of the world’s top brands. Our 1100+ employees work from four facilities throughout the Midwest and Southeast. We invest in our people, our equipment, and our facilities to offer our clients the best value possible. We are also a wholly-owned subsidiary of Otter Tail Corporation, a publicly traded company on NASDAQ.

Summary: This position is a support position for various quality functions. Works with QE’s, QA Lead Persons, Quality Manager and QA FAIR technicians. Able to support all quality document creation and management needs. Familiar with Quality documents that control manufacturing quality out puts and also familiar with quality documents that are required by the customer at time of part quality acceptance by the customer (PPAP).

Safety is #1 at BTD: Our expectation is that every employee: 1) Strictly follows safety policies, rules and safe work methods. 2) Promptly corrects or reports safety hazards or unsafe conditions. Promptly reports injuries for prompt diagnosis and treatment. 3) Makes regular suggestions for safety process improvements to support continuous improvement in safety.

Essential Functions:

  • Works with QE’s to gather documents required for customer part approval. Submits documents to QE so documents can be submitted to the customer.

  • Works with ECN Quality Engineer in modifying or creating quality documents that support Request for Operation Changes as needed.

  • Works with ECN Quality Eng in modifying and creating quality documents that support a customer requested ECN. Also assists in any other activity that may be within the Quality Departments responsibility to the ECN Process

  • Works with QE’s as needed to gather and prepare data, documents, Paretos and information.

  • Works with QA in compiling and arranging data as a result of any SPC charting or capability studies.

  • Works with QA in preparing FAIR forms and placing the form in the customer master file prior to parts being submitted to QA for inspection.

  • Numbers customer prints and places electronic print in the customer master file prior to inspection being started.

  • As needed creates EQCP’s and links to AX/Share-point prior to production requirement.

  • As needed creates MFG part print and links to AX/Share-point prior to production requirement.

  • For new parts or ECN’s, gathers and verifies material certs are correct, and if required, retains certs for customer part approval.

  • Able to work with computer programs needed to manage Quality Department documents. Word, Excel, Auto Cad, AX, customer web based portals, Master Files…

  • Complies with BTD’s management system and processes.

  • Performs other work related duties as requested.

  • Qualifications, Knowledge, Skills and Abilities: Graduation from high school or equivalent and minimum two (2) years directly related experience. Must possess a valid Driver’s License.

    Experience and Skills Required:

  • Ability to effectively communicate with computer, phone, drawings and written skills.

  • Self-directed in completing projects. Asks questions to assure project, assignments and tasks are completed in a timely manner.

  • Ability to read, interpret and understand the use and application of production blueprints and specifications.

  • Can provide, communicate and implement ideas that improve safety, quality, delivery and cost in part processing.

  • Adhere to BTD’s employee safety manual.

  • Ability to establish, encourage and maintain effective working relationships with others.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee may be exposed to weather conditions. The noise level in the work environment is usually moderate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)