Senior ServiceNow HRSD Developer/Architec

Date: May 22, 2023

Location(s): Juno Beach, FL, US, 33408

Company: NextEra Energy

Requisition ID: 73275

is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

The ServiceNow HRSD Developer/Architect role provides consultative guidance to the customer, designs and assists in development of the overall solution based on ServiceNow and industry specific best practices.

Key Areas of Responsibility

• Act as key interface between the development team and the customer

• Design technical solutions that are aligned with clients’ business problems and ServiceNow HRSD implementation best practices

• Oversee developers’ work, and own overall quality and delivery of development

• Capable of executing hands-on development for stories that cannot be delegated

• Responsible for sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required

• Proactively maintain expert knowledge and understanding of the latest ServiceNow platform and product offerings

• Assist in identifying and implementing key business KPI metrics

A Successful Candidate will Possess:

• Expert level proficiency in ServiceNow HRSD (Pro & Enterprise)

• Knowledge of key call center technologies; IVRs, collaboration, and chat bots

• Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, SOAP, ODBC, REST, SCP, FTPS

• Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.

• Ability to listen, interpret, strategize and consult on complex business processes and technical concepts

• Excellent interpersonal skills, customer centric attitude, and situational awareness

• Outstanding verbal, written and presentation skills

• Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum

• 3+ years working on the ServiceNow HRSD module

• Experience interfacing with Human Resources Systems of Record (i.e. SuccessFactors, Workday, UltiPro, PeopleSoft, SAP, etc.)

Job Overview

This position develops and maintains high-level designs for overall logical and technical IT architecture. Employees in this role provide strategic decision-making and guidance within technical disciplines, responding to disruptive technologies and solving unique and complex problems. Individuals facilitate and orchestrate the delivery of targeted business outcomes through technical decisions. Employees in this job serve as experts and visionaries in the development of roadmaps, strategy, and design for assigned technology areas.

Job Duties & Responsibilities

• Works with business partners to analyze strategy and trends to define the requirements, principles, and models that guide technology decisions

• Communicates and enforces technology standards with business partners

• Understands industry trends and the practical application of existing, new, and emerging technologies

• Drives digital innovation and develops roadmaps through new technologies and approaches to fulfill strategic business plans

• Defines high-level migration plans to address gaps in current state

• Coaches, mentors, and leads technical subject matters experts to enable and drive consistency across technology architectures

• Designs and owns governance, assurance, and standards activities for enterprise technology architecture compliance

• Oversees and facilitates the evaluation, risk assessment, selection, and design of hardware and software technology and product standards

• Delivers technology architecture artifacts, possibly including reference architectures or concepts of operation

• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED

• Bachelor's or Equivalent Experience

• Experience: 4+ years

Preferred Qualifications

• Bachelor's Degree

Employee Group: Exempt

Employee Type: Full Time

Job Category: Information Technology

Organization: Florida Power & Light Company

Relocation Provided: Yes, if applicable

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.

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