Work Place Flexibility: Onsite

Legal Entity: Entergy Louisiana, LLC

JOB SUMMARY/PURPOSE

Build and maintain effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Serves as the primary interface for all products and services, and creates demand for the organization's products and services by raising their profile with customers. Is responsible for supporting both sales and service responsibilities. Collaborates with various organizations to forecast sales and revenue as well as spending of capital funds to serve new and expansion customers. Maintain a positive rapport with customers at the local management as well as corporate level. Analyze trends and develop strategies to increase and protect Company revenues.

J OB DUTIES/RESPONSIBILITIES

• Actively engage in business retention and expansion activities focused on growing AGM and achieving business goals.

• Learn and understand industry trends, growth opportunities, and key drivers that affect the customer’s business and Entergy sales.

• Implement strategies to establish new or improve existing relationships with existing customers and prospects

• Coordinate technical support for complex customer operational issues, coordination of planned outages and response for unplanned outages

• Attend and present information at customer meetings as well as internal meetings to aid in revenue growth.

• Engage with Regulatory team to understand company’s regulatory strategy and filings in order to communicate effectively with industrial customers.

• Facilitate retail contract negotiation for new and retention industrial accounts.

• Manage commercial terms of industrial portfolio working closely with credit and billing organizations.

• Work closely with Investor Relations, Market Intelligence, and Finance partners to forecast and monitor monthly sales and revenue.

• Serve as single point of contact for storm prep and response for major industrial customers.

• Facilitate resolution of conflicts between customer and company in a timely manner.

Minimum Education Requirement:

• Bachelor’s degree in Business, Engineering, or related field or equivalent work experience. MBA and/or post graduate work desired.

Minimum experience required of the position:

• 7+ years with experience in utility or industrial sales being preferred

Minimum knowledge, skills and abilities required of the position:

• Be capable and willing to represent organization in the absence of Manager.

• Ability to travel in-state and out-of-state (25% overnight travel flexibility required) and consistently participate in evening and weekend networking events.

• Ability to read, analyze, and interpret complex documents.

• Possess a strong knowledge of rates, riders & terms & conditions (commercial terms & responsibilities).

• Ability to negotiate contract terms and deliver value to parties involved.

• Ability to develop and deliver professional presentations to a variety of audiences including external and internal executives.

• Demonstrate expert people and/or process management skills as well as customer (external and internal) relationship skills.

• Demonstrate expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites .

#LI-DT2

Primary Location: Louisiana - Jefferson Louisiana : Jefferson

Job Function : Professional

FLSA Status : Professional

Relocation Option: Level II

Union description/code :

Number of Openings : 1

Req ID: 119470

Travel Percentage : 25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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