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USIC Payroll Specialist in Indianapolis, Indiana

Job Description:

Location: Indianapolis IN, Hybrid Schedule that allows for 2 days WFH a week.

9045 River Road, Indianapolis, IN 46240


The Payroll Specialist will ensure the accurate execution of USIC payroll. This position will function as the primary processor of payroll data input for on-schedule and off-cycle payrolls. The role is involved in improving the operations and contributing to the overall teammate experience within the Payroll Department. This role is responsible for helping to drive continuous improvement across payroll.


  • Input and audit payroll data entries from various internal or external sources.

  • Maintain data quality of the payroll system by collaborating with HR or other departments to address questions or discrepancies.

  • Conduct payroll processing audits in preparation for payroll processing start and final signoff.

  • Prepare daily on-demand payment entries including payroll adjustment, termination final payment, and bank ACH reissue.

  • Adjust employees’ PTO accrual when properly approved.

  • Research and respond to ZenDesk tickets to ensure tickets are assigned, followed up, and resolved timely.

  • Support employees by answering Tech Service Center phone calls for payroll questions during business hours.

  • Coordinate with service vendors to complete data exchange submissions or audits.

  • Complete verification of employment for unemployment or other creditor inquiries.

  • Closely follow standard operational procedures and requirements.

  • Able to meet various processing deadlines.

  • This position will support payroll processing for all pay groups; other duties may be assigned.


  • Bachelor’s degree (or equivalent payroll experience) in Accounting, Business, Human Resources, or a related field preferred.

  • 2+ years’ experience with payroll processing or equivalent data processing.

  • Proficient knowledge of payroll in a multistate environment.

  • Excellent customer service focus and experience.

  • Ability to maintain confidentiality and navigate sensitive situations.

  • Communicates well both verbally and in writing with team members of all levels across the organization.

  • Ability to handle multiple tasks and work in multiple systems simultaneously.

  • Applicable system (Workday) experience preferred.

  • Proficient in Microsoft Office Suite.

We are an Equal Opportunity Employer.


Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout the United States and Canada. Our mission: to deliver quality, efficient, safe, and innovative solutions to protect our partner’s infrastructure and critical assets.