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Hawaiian Electric Operations Technical Specialist in Honolulu, Hawaii

Operations Technical Specialist

Date:Sep 6, 2023

Location: Honolulu, Hawaii (HI), US, 96813

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.


The P QJ SUBSTATION & METER OPERATIONS ADMIN Department of the P SUBSTATION & METER Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)


As a member of the process area management team, has the authority and responsibility to lead change. Facilitates development and sustainment of a safe work culture and works towards achieving superior safety performance. Working with the Safety Department and in partnership with the appropriate department management personnel, oversees implementation of, and carries out routine safety compliance programs at Hawaiian Electric Company’s transmission and distribution facilities. Is a champion of a sustained Zero Incident future.


  • In partnership with department management, removes barriers and roadblocks to ensure cost effective transmission and distribution safety compliance with all applicable requirements. Coaches/mentors/guides/interfaces with employees, alongside supervisory personnel in developing and delivering the appropriate safety work practices and behaviors. Based on observations and interactions in the workplace, works collaboratively with corporate Safety Department to develop programs, policies, and procedures that are designed to achieve superior safety performance. Keeps abreast of current and pending safety regulations by interfacing regularly with employees in their work location, company safety department, and external resources.

  • In conjunction with appropriate department management, monitors, audits and supports/facilitates the activities of company and contract personnel in safety related activities (e.g., Near-Miss and safety incident investigations), and develops corrective action plans to improve and enforce appropriate safety behaviors and requirements. Reviews work procedures for compliance with company and higher authority safety requirements and the incorporation of industry best practices.

  • In conjunction with appropriate department management, assists in developing and sustaining programs, policies, processes and procedures that are designed to achieve Zero Incident performance (e.g. Safety Observation Program, Risk Assessment Management Program, pre-job briefing, tailboard meetings, etc.). Reviews safety reports to meet all internal and external compliance requirements.

  • Recommends budget for material or resources in keeping with federal, state, and local laws to ensure safety compliance in the department. Tracks safety performance through analyses of safety data and metrics and proactively seeks out and identifies potential issues to ensure appropriate programs and procedures are in place.

  • Partners with appropriate workgroup or vendor and the Safety Department to assist with facilitating safety training program(s) on applicable regulations and programs affecting the assigned group. Keeps management informed of employees’ adherence to safety training and employee performance of particular technical skill sets.

  • Continuously strive to improve the work performance, customer and employee satisfaction of assigned organization; mentor, encourage, and reinforce same amongst peers.

  • Actively participates as a member of the emergency response Incident Command Team.

  • Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.


    Knowledge Requirements

  • Thorough knowledge of substation, communication and vault construction, operation and maintenance.

  • Thorough knowledge of work practices and procedures within energized substations and vaults including electrical holdoffs, limited holdoffs, switching, and grounding.

  • Thorough knowledge of applicable federal, state, city, and county safety regulations, rules, statutes, ordinances, and codes. Understands the process and the role of safety systems and best practices in achieving superior safety performance.

  • Working knowledge of Hawaiian Electric’s information systems (Ellipse, UI Planner, etc). and tools such as PC hardware and associated software (i.e.,EXCEL, MS Word, Power Point, etc).

    Skills Requirements

  • Must be an effective communicator, a motivator of people, a resource and proactive professional. Requires working with management to develop clearly defined, communicated and understood safety goals in alignment with corporate safety strategies and programs. Employee represents the company in a professional manner with outside agencies, vendors, government officials, etc.

  • Collaborates with other safety organizations and professionals to clarify and administer overlapping policies and procedures.

  • Recognizes and promotes the concept that a safe workplace is critical for efficient work processes, and delivers solutions to leadership for action. Accountable for removing barriers and roadblocks that hinder the process area from reaching its goals.

  • Must have excellent verbal and written skills and must be able to translate complex regulatory terminology into simple terms.

  • Must be able to read and understand blueprints and other technical drawings.

  • Able to recognize potential issues and proactively seeks expert advice; has well developed interpersonal skills. Must have excellent interpersonal skills and the ability to effectively work with all levels of personnel.

  • Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for frequent required driving positions stated in the Hiring Standards for Required Driving Positions policy.

  • Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.

  • Must have or be able to obtain Certified Safety Professional (CSP) certification or Certified Utility Safety Professional (CUSP) certification or similar.

    Experience Requirements

  • Minimum five years experience in the construction, operation and maintenance of substation, communication, or vault equipment and facilities.

  • Minimum five years experience in the interpretation and application of safety regulations in the transmission and distribution environment.

  • A few years (one to three years) of leadership or supervisory experience preferred.

    Role: Professional

    Number of Vacancies: 1

    Work Schedule: Monday - Friday

    Work Hours: 6:00 am - 2:30 pm

    Location: Honolulu – Oahu

    Hiring Range: The hiring range for the OPERATIONS TECHNICAL SPECIALIST.S3055 [Req ID 8649] position is $84,000.00 to $107,200.00. The person selected will be placed according to his/her skills and qualifications.

    About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Should there be no candidates with this experience, the company may consider applicants without such experience who meet the knowledge/skill requirements. If such a candidate is hired, he or she will initially be placed on a development plan commensurate with his/her education and experience level.

Applicant Certification

By submitting an application for the position, candidates:

  1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;

  2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;

  3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;

  4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and

  5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

    EEO Statement

Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.

Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer

Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.”

For a current list of all Affiliates and Affiliate-Related Entities, please see:

This list may be amended, updated or revised from time to time without notice.

Nearest Major Market:HonoluluNearest Secondary Market:Hawaii