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Avangrid Service 3 (37306 BGC) Greenfield, MA in Greenfield, Massachusetts

Service 3 (37306 BGC) Greenfield, MA



Greenfield, MA, US

Company Company

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $40 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit (


POSITION - Union: Service III (BGC-MA-Greenfield)(37306)




Under the supervision of qualified personnel, perform or assist with utility compliance work performing gas Meter changes, leak surveys, customer gas turn on and offs, performing gas piping for meter relocations as well as responding to gas leaks and other emergencies during business and outside of normal business hours as an “on-call” first responder. Provide support for other departments as needed.


• Position interfaces with Berkshire Gas customers while performing gas meter installations, meter changes of various sizes and capacity providing leak surveys and equipment safety checks.

• Perform “fitting” gas piping work gas service upgrades or relocation of gas regulation and meters from inside to outside of customer owed property as directed.

• Respond to gas emergencies for gas odor complaints and gas leak response during business and outside of normal business hours as “on-call” first responder.

• Routinely performs debt collections by interacting with the customer.

• Operates company owned vehicles and equipment.

• Provides other services as required and supports other departments as needed.

Education and Experience

• High school diploma or equivalent GED.

• Valid driver’s license with clean driving history

• Must be able to secure DOT certification

• Residency within the Greenfield distribution area

Skills and Requirements

• Possess strong verbal and written communication skills with the ability to interface with customers at times regarding sensitive confidential information.

• Effective problem-solving skills with attention to detail and the analytical ability to evaluate complex data and apply good judgment to take appropriate follow up actions as needed while working without close


• Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word

applications and the ability to learn associated departmental business software.

• Must possess superior arithmetic skills and ability to use a calculator.

• Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions and at times make critical decisions regarding the safety of life and property.

• Must be highly productive and results oriented and willing to work in a team environment.

• Must possess dexterity for operating hand and power tools required in a safe manner.


  • Be a role model

  • Be agile

  • Collaborate and Share

  • Develop Self & Others

  • Empower to grow

  • Focus to achieve results

  • Technical Skills

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link (

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or