Customer Service Representatives

WPS, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, Wisconsin location.

Job Summary

Do you enjoy guiding customers and taking control of various situations in order to resolve issues efficiently while giving customers what they need?

If so, a career at Wisconsin Public Service in the Green Bay Customer Care Center may be a fit for you! We focus on first contact resolution to ensure customer satisfaction, as our #1 goal. This position has a direct impact on the energy that people in our communities use every day.

As a Customer Service Representative, you will be responsible and empowered to take on questions and concerns from our customers. The Customer Care Center operates 24/7 to ensure customers have energy related solutions.

Various shifts are available and candidates must be flexible and available to work any shift that is assigned to them.

This position has a starting wage of $20.30/hr. Please join us and apply today!

Tentative Start Date: 3/13/2023

Minimum Qualifications

• High School Diploma, HSED or GED

• 1+ years Customer Service and/or Customer Relations (billing, credit, payment).

• Must be able to work and adapt to various hours/shifts and a changing schedule.

• Availability for 24 hour call out for storm trouble call handling is also required.

End Date: 02/19/2023

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers (https://www.wecenergygroup.com/careers/index.htm)

WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.

EEO/AA policies and statements (https://www.wecenergygroup.com/careers/equal-employment-opportunity.htm)

Location:

Green Bay, WI, US, 54307-9001

Company: Wisconsin Public Service (WPS)

Req ID: 2503