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WEC Energy Group Business Analyst in Green Bay, Wisconsin

Business Analyst

WEC Business Services, a subsidiary of WEC Energy Group, is seeking a Business Analyst in our Green Bay, Milwaukee or Chicago locations.

Job Summary

The Business Analyst (Senior/Analyst/Associate Analyst) position is responsible for providing business analysis, process and technical support for the Customer Services Meter to Bill Team across multiple utilities and jurisdictions. This includes performing critical controls and activities related to the customer information system (Open-cIS) to ensure timely and accurate billing for customers and supporting other meter to bill systems and processes. This position also provides detailed process and technical knowledge to participate and/or lead projects and process improvement initiatives.

Job Responsibilities

  • Serve as subject matter expert on systems, process, and user/customer impact.

  • Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis.

  • Perform analysis on large amounts of complex data to provide the business with fact-based insights.

  • Support departmental reporting, metrics, dashboards, and analytics.

  • Make recommendations and present alternatives to address business needs or resolve impediments.

  • Develop functional, process, and system documentation.

  • Develop test plan/test cases and coordinate user acceptance testing

  • Influence, gather, define and document complex business requirements and processes.

  • Identify change management implications of business processes and system changes.

  • Work with and mentor others on process or system proficiency.

  • Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines.

  • System configuration and administration.

This is a job family posting where the experience of the selected candidate will determine the level offered.

Minimum Experience Required

  • Bachelor’s Degree in Information Systems, Business Administration, Computer Science, Engineering or related discipline

  • Strong analysis, decision making and problem solving skills

  • Excellent interpersonal and communication skills (both written and verbal)

  • Ability to work as part of a team and interact effectively internally or virtually with others

  • Excellent organizational skills with the ability to balance multiple tasks under time constraints

  • Experience in Microsoft Office Software

Preferred Qualifications

  • 2+ years of meter to bill process experience

  • Experience with SQL Server

  • Proficient in Microsoft Office Software

End Date: 10/21/2021

Location: Green Bay, Milwaukee or Chicago locations.

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers (

WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.

EEO/AA policies and statements (


Green Bay, WI, US, 54307-9001

Company: WEC Energy Group (WEC)

Req ID: 353