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Entergy Operations Coordinator (Vegetation) in Hotsprings,

Operations Coordinator (Vegetation)

Date: Oct 8, 2021

Legal Entity: Entergy Arkansas, LLC


Posting End Date:


Job Responsibilities

  • Safely perform functions of the Operations Coordinator in the Vegetation Management group as follows:

  • Schedule, assign, and monitor work of contract vegetation crews to Entergy vegetation maintenance, commitment, and safety specifications

  • Work with Engineering and Line Department in planning new construction

  • Develop, maintain, and implement yearly maintenance plan for assigned areas

  • Perform field and accounting audits of contractor invoices. Be accountable for accuracy of contractor billing

  • Manage annual trimming budget for assigned areas

  • Contract Management including oversight of multiple contract projects, bidding procedures and analysis simultaneously with minimal direct supervision

  • Monitor reliability and implement improvement plans in assigned areas

  • Coordinate contract crews during emergency restoration

  • Positive customer service attitude in dealing with internal and external customers

  • Respond to all customer vegetation issues in accordance to the Customer Issue Resolution (CIR) process

  • Use of excellent communication and customer relations skills to maximize positive customer experience

  • Conflict mitigation

  • Effectively communicate plan and status of all projects to internal customers

  • Participate in external customer communication and educational programs

  • Develop and promote strong safety leadership with co-workers and assigned contract workforce

  • Electric utility experience of safety processes, regulations & procedures (incl. Job Safety Analysis/Tailboards)

  • Participate in core process improvement teams as required

  • Performance of all job duties within Entergy safety rules and guidelines

  • Use of Microsoft applications and Entergy applications to perform, track and document work

Job Qualifications:

  • Bachelor's degree (Forestry or related field and 2+ years utility vegetation management experience desired) OR 2+ years utility vegetation management / utility line management experience desired

  • Proven safe work and driving record

  • Must be able to work after hours and perform On Call duties and/or assist in storm restoration in other jurisdictions if needed

  • Physically able to work long and unusual hours and perform all job duties within Entergy safety rules and guidelines

  • Experience in Contract Management including oversight of multiple contracting teams, bidding procedures and analysis and conflict management

  • Good PC Skills in Microsoft toolkit and corporate business applications

  • Good organizational skills/ability to manage multiple projects within deadlines

  • Working knowledge of electrical distribution systems, work procedures &/or maintenance operations

  • Ability to manage multiple projects simultaneously with minimal direct supervision

  • Excellent communication & customer relations skills

  • Have or ability to obtain line clearance order certification

  • Distribution system map reading abilities

Desired Qualification: To Be Obtained within 2 Years of Hire

  • FEMA Emergency Management Institute - Incident Training (System Outage Response)

  • Pesticide License with AR Dept. of Ag & Forestry

  • Certified Arborist (International Society of Arboriculture)


Primary Location: Arkansas-Hotsprings

Job Function :Professional

FLSA Status :Professional

Relocation Option: No Relocation Offered

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :1

Req ID: 104108

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere ( to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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