NRG Energy, Inc. RNC Sales Manager in Frederick, Maryland
At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com . Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.
Leads and supports residential new construction sales operations, related administrative services, and support functions for the sales team. This position will be responsible for managing sales performance through coaching, mentoring, training and professional development of the team.
Provides leadership, training and coaching to ensure optimal performance of the sales team
Contributes to Division sales strategy
Provides regular performance updates to senior management
Promptly addresses performance issues
Addresses escalated customer issues to ensure resolution
Ensures sales agents maintain established sales standards
Assumes responsibility for the effective administration of designated sales team functions
Oversees sales agents expense reports to ensure compliance with T&E policy
Establishes effective reporting and communication with sales team to ensure they are appropriately informed of management expectations, policies, procedures and programs
Accurately and promptly completes required reports and related documents.
Ensures that designated sales team has all necessary equipment, supplies, and sales/marketing materials
Motivates sales agents, ensuring optimal performance, maintaining KPI’s including revenue, gross margin, close rates and lead generation
Conducts formal interviews for open sales & support positions for designated sales teams.
Ensures team promptly completes all required training
Continually searches for opportunities to improve results and effectiveness.
Follows all company policies and procedures, including but not limited to safety
Other duties as assigned
5+ years of sales management experience
5+ years’ experience leading successful, productive teams
High school diploma or GED
Computer competency is required, including experience with Microsoft Excel, Word, and Outlook
Familiarity with ERP or related computer software
Knowledge or aptitude to understand HVAC systems and processes
Ability to manage projects and resources
Must be able to communicate in English effectively, both verbally and in writing
Excellent verbal and written communication skills
Valid driver's license required
5+ years of sales management experience within a construction/HVAC or home services environment
Additional Knowledge, Skills and Abilities:
Leadership skills and effective leadership behaviors
Consultative and collaborative selling approach
Strong work ethic
Able to work in a fast-paced, high-pressure environment
Strong organizational skills, attention to detail and the ability to multi-task
Strong interpersonal communication and collaboration skills, with all levels of the organization
Ability to work independently and as part of a team
Capable of making good judgments/decisions.
Willingness to learn and be a part of a team
Positive attitude and a team player
Ability to build positive relationships with customers, both internal and external
Willingness and ability to work collaboratively with all levels of the organization.
Safety mindset and acceptance of a safety culture
Related experience may be substituted for education
Open office environment
May be exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors
Travel by vehicle to and from work locations
Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE
Must be able to lift/move up to 20 pounds frequently
Frequently performs tasks requiring bending at the waist, kneeling or crouching
Must be able to drive and operate a motorized passenger vehicle or forklift
Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
Must be able to adhere to long periods of standing, walking or sitting
Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
Ability to express or exchange ideas by means of the spoken word to impart oral information to others
Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools
NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf )
Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
NRG Energy, Inc.
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