Southern Company Telecom Field Ops Technician (Fiber) in Forest Park, Georgia

Telecom Field Ops Technician (Fiber)

Description

Purpose

The Telecom Field Operations Technician (Fiber) is responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Company's voice, data and telecommunications transport networks. These networks include digital microwave, SCADA/MAS, AMI, and LTE, fiber optics, LANs (local area networks), voice and data wireless systems. These systems are installed, maintained and repaired in accordance with established standards, service levels, operational processes and applicable work agreements.

Job Responsibilities

  • Responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Company's data and telecommunications transport networks.

  • Responsible for participating in on-call procedures/operations.

  • Responsible for interfacing with and coordination of contractors and/or vendors associated with the Field Operations function as appropriate.

  • Responsible for interfacing with the business partner and other Technology groups related to problems and installations as appropriate.

  • Responsible for understanding and adhering to billing and performance processes and procedures.

  • Responsible for maintaining accurate circuit and equipment inventories and documentation of assigned sites.

  • Responsible for documenting fiber route information (traces, power levels, splice points)

Job Requirements

  • Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in electronics is required.

  • Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in telecommunications is preferred.

  • Understanding of the various topologies, e.g. telecommunications (microwave and/or fiber), wireless, data and voice networks and how they interface with each other

  • Ability to logically troubleshoot and repair voice systems, data networks, telecommunications (microwave and/or fiber) systems and ancillary equipment (e.g., alarm systems, DC systems).

  • Working knowledge of radio communication systems. FCC or equivalent license for radio repair is preferred.

  • Knowledge of voice and data wireless systems and troubleshooting techniques.

  • Knowledge of PC hardware, operating systems, and associated peripheral and software components.

  • Must have demonstrated personal computer skills.

  • Ability to work independently, self-starter with good time management skills.

  • Ability to interface with, direct and/or coordinate various contractors as needed.

  • Must have good verbal and written communications skills.

Other Requirements (Fiber Specific)

  • Proficient with Optical Time-domain Reflectometer (OTDR).

  • Proficient with splicing single mode and multimode fiber optic cable.

  • Experience with Optical Ground Wire (OPGW) of various types. ( Ex. Stainless steel tube, tight buffer tube, star).

  • Knowledge of associated line hardware and accessories used to secure ADSS and OPGW fiber.

  • Experience with All-Dielectric Self-Supporting (ADSS) fiber.

  • Experience with Preformed Line Products (PLP) and Alcoa splice cans.

  • Experience with transporting fiber optic trailers.

  • Must take and pass a Department of Transportation (DOT) Physical exam.

  • Ability to work extended hours during emergency restoration.

  • Will be located in Forest Park, Georgia. Successful candidate must be within a 30 minute commute of 62 Lake Mirror Road, Forest Park, GA, or be willing to relocate.

Competencies

  • Follows safe work practices and fosters a safe workplace.

  • Ability to operate with minimal supervision

  • Exhibits Southern Style (i.e. unquestionable trust, superior performance and total commitment) in all business dealings.

  • Seeks opportunities to learn and transfer knowledge to others.

  • Good organizational and time management skills.

  • Ability to manage multiple tasks.

  • Willingness to provide as needed after hours or on-call support.

Education / Experience

  • Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in electronics is required.

  • Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in telecommunications is preferred.

  • 2 – 4 years’ experience in a similar role or field ops technician role preferred

  • Proven track record in support of problem resolution and project implementation expected.

#LI

With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company at http://www.southerncompany.com/ (NYSE: SO at http://investor.southerncompany.com/stockquote.cfm ) is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns Alabama Power, Georgia Power, Gulf Power, Mississippi Power, Southern Nuclear, Southern Power, SouthernLINC Wireless and Southern Telecom. Southern Company also has a growing competitive generation company. Southern Company brands are known for excellent customer service, high reliability and retail electric prices below the national average. Southern Company is consistently listed among the top U.S. electric service providers in customer satisfaction by the American Customer Satisfaction Index (ACSI).

We offer a competitive compensation package. Equal Opportunity Employer.

Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Forest Park

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 50 % of the Time

Union Covered: No

Work Location(s):

Gen Svc Hqtr Forest Park - 62 Lake Mirror Road (62FORESTPARK)

62 Lake Mirror Road

Forest Park, 30297

Req ID: SCS2007577