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FirstEnergy Corp. Supv, Reg Operations East in Farmingdale, New Jersey

Supv, Reg Operations East


Farmingdale, NJ, US, 07727

Job Function: Meter Services

Employee Type: Reg Full Time (FT)

Requisition ID: 45108

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with Jersey Central Power & Light, a subsidiary of FirstEnergy Corp. [JCPL]

The Meter Services Supervisor for the Farmingdale, NJ region, is responsible for coordinating and supervising the daily activities of the Meter Services department and making sound decisions guided by the company's approved policies and procedures.

Responsibilities include:

  • Demonstrating a solid commitment to all aspects of safety and driving safety performance of staff by providing the appropriate safety training for new and existing personnel

  • Monitoring the activities of employees and enforcing conformance to established work practices and methods

  • Implementing instruction and training of employees in the established work practices and methods utilized throughout the department

  • Maintaining appropriate levels of meter and metering-equipment inventory

  • Coordinating work with Regional Engineering, Line, Distribution Control Center (DCC), Customer Service and other departments, cities, municipalities, contractors and customers, to schedule construction and maintenance to repair or test work

  • Working closely with planner, Line department and Substation department to plan and schedule work

  • Working daily in various computer systems including customer request work scheduling (CREWS), real-time management system (FieldNet) and SAP to schedule work, look up customer and meter information and order inventory

  • Performing routine job site safety assessments with field employees

  • Monitoring and documenting work habits of employees, as well as counseling employees, recommending corrective actions required to meet performance standards and acknowledging good work and good work habits

  • Administering the company and regional absenteeism management program and the regional safety plan

  • Being available to work off-hours during storms, outages and call outs as needed


  • Associate's degree in Electrical Engineering Technology preferred.

  • In lieu of degree, a minimum of a high school diploma or equivalent plus 5 years of related work experience may be considered. Related work experience includes, but is not limited to, leading/coaching others, demonstrated experience in customer service, planning and scheduling work.

  • Previous supervisory experience is preferred.

  • Knowledge and experience in operations, repair and construction of metering installations and applications preferred

  • Demonstrated ability to assume supervisory responsibilities, maintain an efficient working organization and have the ability to plan, organize, schedule and coordinate various aspects of the technical work involved

  • Knowledge of applied electricity to include AC and DC electrical circuits and equipment

  • Knowledge of company's preferred practices and methods and the construction standards relating to transmission and distribution (T&D) facilities

  • Knowledge and understanding of the company's storm restoration process

  • Knowledge of the company's general safety specifications and safety manual

  • Experience with or able to learn various computer applications including CREWS, PowerOn (power outage reporting system), GIS (geographic information system), FieldNet, SAP, and Microsoft Office

  • Demonstrated interpersonal skills, with excellent written and oral communications abilities

  • Knowledge of union contracts and the ability to implement accordingly

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team


Nearest Major Market: New Jersey

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