CenterPoint Energy WORK PLANNER NEW SERVICE I in Evansville, Indiana
WORK PLANNER NEW SERVICE I - VUT00538
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Diversity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Learn more in the “About Us” section of our careers web site.
The New Service Work Planner is responsible for the work planning and design of the CenterPoint Energy customer driven workload such as new gas/electric service installations, service relocations, service resize and service abandons/retirements. Plays a key role in delivering a high quality customer experience affecting the Company's perception by its customers and the public in general and impacts the ability to grow customer count. This position reports directly to the Work Planning Supervisor.
Specifically, you’ll have the opportunity to be:
Responsible for planning new electric and gas service orders, service relocations, service resize and service abandons/retirements
Ensure work plans facilitate timely and cost-effective completion of the CenterPoint Energy customer driven workload
Assess work situations, i.e.., franchise, work scope, materials, tools, time, craft estimates
Review compliance requirements with associated work to ensure, along with schedulers, field supervision, and technicians that work practices are in line with regulations
Maintain close working relationship with CenterPoint Energy field personnel
Non-graphically plan work orders, including the application of appropriate design adding material components; including initiating and/or monitor permit process
Ensure that all projects are planned for timely, accurate, and cost-effective completion and in accordance with Company policy
Assess the work load of orders in the CenterPoint Energy field division’s work planning backlog to prioritize and manage work, assessing customer need and work type
Manage projects as needed, including communicating effectively with the end use customer and/or builder/contractor
Perform and/or interpret information received from on-site visits for planning information
Perform customer calls to obtain information required to complete the planning of a work order as required to achieve departmental goals and business objectives
Perform customer calls to relay customer contribution for all customer driven work and generation of ARO for billing of such costs
High School Diploma and/or GED equivalent required
Associates Degree or equivalent experience preferred
Preferred Experience, Education and Skills:
Minimum of 1 year experience with Banner CIS (billing)
Experience with SAP
Experience with CPAS Portal, preferred
Familiarity with construction standards and practices, a plus
Location: 100 N Governor St, Evansville, 47711
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Job Operations - Service
Primary Location US-IN-Evansville-Support Services Ctr
Job Posting Oct 13, 2021
Posting End Date Oct 20, 2021
Req ID: VUT00538