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South Jersey Industries Part-time Billing Representative in Elizabeth, New Jersey

About Us

Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we’re dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

As a Billing Representative, your primary responsibility will be to manage billing inquiries, process invoices, and ensure accurate and timely billing for our customers. You will play a key role in maintaining positive customer relationships by addressing billing concerns, providing explanations, and resolving discrepancies.

Please be advised that this role is part-time

Essential Functions:

  • Process customer payments

  • Answer simple customer inquiries

  • Perform cash drawer reconciliations and identify variances or errors

  • Deposit drops (cash and check)

  • Armor truck drops & pick-ups

  • Printing and mailing letters

  • Process daily to-dos, reports, and overall billing requests with proper research for residential and commercial sales customers.

  • Coordinate with internal and external stakeholders as needed to ensure accurate, effective billing, timely completion of work and adherence to deadlines for work and reporting.

  • Perform additional tasks as needed to generate loss revenue or reporting for projects, audit or BPU purposes.

  • Support and provide knowledge transfer to fellow employees

  • Participate in product or system testing as requested

  • Perform other duties as assigned

  • Adhere to established performance standards, policy, procedure and quality standards within service standards or metrics for work performed.

  • Assist employees of a higher classification as assigned by management and perform other similar or less skilled work as assigned by management.

Qualifications

Required Background:

  • 1 year of related experience

  • Testing: Billing Representative Test(s)

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

  • Flexible vacation, Paid Time Off, and Sick Leave package

  • Comprehensive Health, Dental, and Vision Insurance

  • Short-term and Long-term Disability Insurance

  • 401(k), with generous company match

  • Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

    Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

SJI, an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities. Visit sjindustries.com for more information about SJI and its subsidiaries.

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