DTE Energy Principal Supervisor - Marketing in Detroit, Michigan
Principal Supervisor - Marketing
Detroit, MI, US
Company: DTE Gas Company
Job ID: 1971
The future is bright at DTE Energy! We are one of the largest Fortune 500 diversified utilities in the United States with an aspiration to be the best-operated energy company in North America and a force for good in the communities we live and serve. We have businesses in 26 different states and are comprised of regulated utility and non-utility businesses. Our utility business provides electric and gas service to approximately 3 million customers. Our non-utility businesses include a diversified portfolio of energy related companies, ranging from gas storage and pipelines to renewable power development.
Recently, DTE Energy has been recognized as an outstanding place to work and has received the following accolades:
- Gallup Great Workplace Award for consecutive years* Civic 50 Award for corporate citizenship excellence* Indeed’s annual “50 Best Places to Work” award for two years running* Metropolitan Detroit’s 101 Best and Brightest Companies to work For* J.D. Power Customer Satisfaction Award* Professional Women’s Magazine/Black EOE Journal “Best of the Best”* Computerworld’s 100 Best Places to Work in IT* Best Employers for a Healthy Lifestyle Gold Award* Detroit Free Press Green Leaders Award
DTE Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.
External Pre-Hire Assessment Required:Leader AssessmentTesting Required:N/A
Location: Coolidge Service Center
Bidding Restriction: 1 Year
- Leads, maintains, and builds a team within a business unit (BU) focused on improved customer rela-tions and satisfaction levels through strategies that will optimize the value of customers' energy costs, with a corresponding increase in the Corporation's revenue. Establishes strategies, direction and targets for the team(s) balancing the Company's goals with customer requirements. Provides a cross-functional focus for work groups to improve Company processes and cost effectiveness. Continually assesses staff assignments, projects and work loads in allocating and maximizing Company resources. Span of control (7/08): approximately =3 jobs & <10 FTEs (direct & second- level).
Responsible for on-going operation of group within a BU; allocates and manages resources to maintain assigned customer contact.
Performs or guides & ensures the accomplishment of the following core supervisory functions for a group within a BU: planning, organizing, directing the performance of ongoing activities and/or special assignments, staffing (employee selection / coaching / training & performance manage-ment), coordinating, reporting & budgeting.
Develops, prioritizes, communicates and implements team and individual goals and objectives consistent with those of the BU; solicits staff input in the developmental process
Manages cross-functional focus of the BU, ensuring that customer and Company needs and ex-pectations are appropriately aligned through various processes.
Minimum Education & Experience Requirements
- Bachelor's degree in engineering, business or related field, and 5+ years of job-relevant experience
MBA or other applicable post-graduate degree
Registration as a Professional Engineer or Certified Energy Manager
1+ year(s) in a 'lead worker', project management or supervisory capacity.
Working knowledge of electrical, fluids and air plant distribution systems, as well as the control system for manufacturing systems.
Working knowledge of electrical distribution systems, financial and economic analysis, customer enduse technologies, and customer relations.
Promotes an atmosphere conducive to the open exchange of new ideas, and alternatives to orthodox approaches.
Motivates through 'leading by example,' coaching/mentoring and providing ongoing constructive feedback to subordinate staff; competent in systematically eliciting the best efforts & results from subordinate staff
Ability to conduct efficacious meetings & manage the meeting process with optimal results.
Copes with multiple demands from superiors, and/or subordinates & peers in a positive and evenhanded fashion; displays a calm demeanor under pressure.
Thorough orientation in 'customer satisfactiondriven' business units, and the ability to plan, organize, and manage with a Total Customer Satisfaction (TQS) focus.
Analytical & problem solving skills consistent with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions for various situations.
Ability to develop / coordinate crossfunctional work groups and projects, yielding optimal outcomes.
Broad understanding of power generation, transmission and distribution issues.
Communicates effectively (verbally & in writing) with individuals at all levels, inside and outside the Corporation.
Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.
Nearest Major Market:Detroit
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